Customer and Support Executive
3 weeks ago
**Customer Service and Support Executive**
**Marwadi Shares and Finance Limited.**
Marwadi was established in 1992 at Rajkot, Gujarat. It is a well-diversified group into Financial Services, Education and Solar energy. Currently employing more than 2000 employees as a Group Marwadi Financial Services is the financial services arm of the Marwadi Group and is having 800 plus employees across 104 locations around Gujarat and neighboring states. There are also in excess of 1450 franchisees as a part of our network. Leveraging the network and our world class product and services we have a 4.1L customer base.
**Job Purpose**:
**Requirements**:
- Qualification: Commerce Graduate, NISM certified preferred
- Experience: 1 to 4 years of work experience in customer support function
- Location: Rajkot (HO)
**Responsibilities**:
- Answer calls professionally to provide information about products and services, take/ cancel orders if required, or obtain details of complaints
- Follow up to ensure that appropriate actions were taken on customers' requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
- Greet customers warmly and ascertain problems or reason for calling. Assist with placement of orders, refunds, or exchanges
- Ensure Customer Satisfaction
- Share innovative ideas in form of kaizen regularly to improve process and service for our customers
- First call resolution / issue Resolution
- Prepare MIS reports, take additional administrative duties assigned for smooth functioning of Customer support department
- Possess ability to handle work pressure and deliver excellent customer service during crisis situation
**Skills**:
- Proficient knowledge of MS Excel, PowerPoint, Word software.
- Excellent written and verbal communication skills.
- Problem Solving or Analysis skill.
- Should be Accurate and responsible
**Personality**:
- Careful and diligent even meticulous with a good dose of common sense
- Efficient, effective and organized in both the physical and digital words
- Modestly confident and also personable, good humored and trustworthy
- Informal but 100% professional while respecting traditional courtesy and good manners.
Pay: ₹19,000.00 - ₹24,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Rajkot - 360001, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (preferred)
-
Customer Support Executive
6 months ago
Rajkot, Gujarat, India :One Plus Consultant Full time**Position: Customer Support Executive**: **Technical Skills**: Proficiency in preparing excel reports and MIS handling etc. **Eligibility Criteria**: B.Com, M.Com, MBA with Finance or Intermediate CA or Associate’s degree in accounting or finance. **Job Location**:Kalavad Road Rajkot. **Experience**: 1 to 3 Years of experience in customer...
-
Customer Support Executive
2 months ago
Rajkot, Gujarat, India Epic Developers Full timeRequired Customer Support Executive for Accounting Software Development Company. Required Skill List - Basic Computer Knowledge - Excel, Word, PPT Knowledge - Basic Accounting Knowledge - Good Communication sill required in Hindi. Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift Supplemental Pay: - Yearly bonus **Education**: -...
-
Customer Support Executive
6 months ago
Rajkot, Gujarat, India :One Plus Consultant Full timeJob Description: Technical Skills: Proficiency in preparing excel reports and MIS handling etc. Eligibility Criteria: B.Com, M.Com, MBA with Finance or Intermediate CA or Associate’s degree in accounting or finance. Job Location: Rajkot. Experience: 1 to 3 Years of experience in customer support. CTC Package: 2 to 2.5 Lakhs per annum Customer Support...
-
Customer Support Executive
2 weeks ago
Rajkot, India UnlockLife Full timeCompany DescriptionUnlockLife is an omnichannel recreational club for seniors.Our mission is to create a world where every senior is independent and confident. We create phygital experiences that seniors can easily relate to as they are closer to their physical experiences.Our team members are empathetic, observant, and passionate individuals who are...
-
Customer Support Executive
3 weeks ago
Rajkot, India ProntoSys Full timeCompany: ProntoSysJob Title: Client Support ExecutiveLocation: ThaneWork mode - On siteSalary : 2.40-3LIndustry: Digital MarketingAbout ProntoSys:ProntoSys is a leading digital marketing agency providing tailored solutions to clients across various industries. Our team of experts helps businesses grow through innovative digital strategies and data-driven...
-
Cse (Customer Support Executive)
2 months ago
Rajkot, Gujarat, India SharepointEmpower Pvt. Ltd. Full time**Job roles and responsibilities** - Assisting customers with product usage, troubleshooting, and issue resolution. - Collaborating with internal teams to escalate and resolve complex issues. - Maintaining accurate records of customer interactions and feedback. - Ensuring timely follow-ups and status updates on customer requests. - Contributing to continuous...
-
Sales Support Executive
3 months ago
Rajkot, Gujarat, India BAN LABS PVT LTD Full time**Job Roles**: * - 1. Sales Coordinator - 2. Sales Administrator - 3. Sales Assistant - 4. Sales Support Specialist - 5. Customer Support Executive - 6. Sales Operations Executive - 7. Account Management Assistant - 8. Sales Enablement Specialist - 9. Business Development Coordinator - 10. Sales Support Representative * - **Key Responsibilities**: * - 1....
-
Sales Support Executive
1 month ago
Rajkot, Gujarat, India Shakti Architectural Products Pvt. Ltd. Full timePosition: - Sales Support Executive No of Post: - 02 Education: - Any Graduate /Post Graduate /Diploma / BE Mechanical Experience: - 5- 7 Year Experience as a Sales Support Executive Priority: - Experience with Casting Industries. Job Role: - 1. To Understand Customer Technical Requirements 2. Technical Discussion with Customer 3. Understand...
-
Sales Support Executive
2 months ago
Rajkot, Gujarat, India Shakti Architectural Products Pvt. Ltd. Full timePosition: - Sales Support Executive (ONLY FEMALE CANDIDATE) No of Post: - FEMALE - 01 Education: - ANY GRADUATE / POST GRADUATE /Diploma / BE Mechanical/MBA Salary Range: - 23000 TO 27000/- RS PER MONTH Experience: - 3-5 Year Experience as a Sales Support Executive Priority: - Experience with Casting Industries./ Architectual produs/ Bath room...
-
Customer Support Executive
5 months ago
Ahmedabad, Gujarat, India SetuBridge Technolabs Full timeSetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...
-
Customer Support Executive
6 months ago
Ahmedabad, Gujarat, India SetuBridge Technolabs Full timeSetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...
-
IT Support Executive
3 months ago
Rajkot, Gujarat, India Royalplus Shashwat Hospital Full time**Position**: IT Support Executive **Summary**: The IT Support Executive provides technical support to users, resolving hardware, software, and network issues. The role involves diagnosing problems, assisting with installations, and ensuring system maintenance. **Key Responsibilities**: - Provide first-level support for IT issues. - Troubleshoot and...
-
Customer Support Executive
5 months ago
Ahmedabad, Gujarat, India SetuBridge Technolabs Full timeSetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...
-
Sales Support Executive
5 months ago
Rajkot, Gujarat, India RK infotech Full timeTasks can include installing and configuring software, diagnosing software faults and solving technical problems, either over the phone or face to face. **Software Support Executive Job Responsibilities** - Working with customers/employees to identify software problems and advising them for solution. - Deliver service and support to end-users using and...
-
Customer Support Executive
5 months ago
Surat, Gujarat, India Ompax Lifestyle Private Limited Full time**Summary of the position**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management...
-
Customer Support Executive
5 months ago
Surat, Gujarat, India FASHION DREAM Full time**Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...
-
IT Support Executive
3 months ago
Rajkot, Gujarat, India Skillgenic Full time**Job Title**: IT Support Executive **Location**: Rajkot **No. of Vacancies**: 2 **Salary**: ₹20,000 to ₹23,000 per month. **Position Overview**: As an IT Support Executive, you will be responsible for diagnosing and resolving hardware, software, networking, and CCTV-related issues. Your role will involve ensuring smooth and uninterrupted IT operations...
-
Customer Support Executive
3 weeks ago
Surat, Gujarat, India InfyOm Technologies Full time**More Than Just a Paycheck: Our Extensive Benefits**: **Your **Foundation**: 12 Paid Leaves + 12 Holidays Get Recharged and Celebrate Festivals with your loved ones. Birthday & Anniversary Leaves Time off to celebrate your special days with your family. Annual Compensation Review Your financial growth is also our priority. **Level **Up**: Monthly...
-
Customer Support Executive
6 months ago
Surat, Gujarat, India GM Infotech Full timeWe are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...
-
Customer Support Executive
2 months ago
Surat, Gujarat, India eZee Technosys Full timeJob Title: Customer Support Executive Summary: Roles and Responsibilities: - Respond to customer inquiries and issues through chat support in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate team members for resolution - Maintain accurate records of customer...