Institutional Investment Services
3 months ago
Job Responsibilities:
Perform assigned daily operations and processes including, but not limited to:
- Perform customized client activities and ad-hoc client requests as appropriate and in conjunction with BU Client Service.
- Account Administration including account openings, billing set up, tax reclaims/tax documentation, market openings/exits/updates, security registration/system access/ID administration and FAR set up
- Calculates NAV and performs end of night tie out by reconciling final net assets and related data between NAV alert, MCH and Navigator.
- Disseminates NAV’s in an accurate and timely manner
- May monitor and review daily work of Client Operations Specialist 1 or 2 to ensure accurate and timely calculation of Net Asset Value, if required. May perform the duties of Sr. Client Operations Specialist, as needed.
- Monitors day-to-day service delivery of Shared Service teams and CoEs for assigned accounts.
- Production of client-customized reporting; collection of data and production of customer report cards
- Assist with data collection for risk/compliance reporting
- Respond in a timely manner to inquiries from operational CoEs, BU Shared Services and BU Client Service.
- May monitor and review daily work of Client Support Specialist 2 to ensure accurate and timely execution. May performs the duties of Senior Client Support Specialist, as needed.
- Provides on the job training to new staff and assists new staff with attainment of understanding job responsibilities.
- Elevates unresolved issues/problems to Senior Client Support Specialist.
- Maintains appropriate documents required for fund audits.
- Provides on the job training to new staff and assists new staff with attainment of understanding job responsibilities.
- During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree with business related coursework or degree in Accounting or Finance, preferred.
- Minimum 1 year of related custody and/ or fund accounting experience.
- Accuracy and detail-orientated
- Aptitude for math
- Interpersonal and oral communication skills
- Multitasking capability
- Ability to work under pressure/deadlines driven environment
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