IT Service Desk Coordinator

Job Summary:The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently.Main Responsibilities:Team Supervision :Manage a team of service desk...

Job Summary:TheService Desk Coordinatoris responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. They play a key role in ensuring that customer issues and technical support requests are addressed promptly and efficiently.Main Responsibilities:Team Supervision :Manage a team of service desk technicians...

Transport Coordinator/Logistics Coordinator Location: Mahipalpur, New Delhi **Salary**: 15,000 to 30,000 Experience: 1 to 2 Years 6 Working Days **Trucking business management** 1) Good Computer skills 2) Excel working knowledge 3) Outlook handling 4) Truck Driver coordination and Management 5) Vehicle Coordination & Management 6) Review...

Service Desk AnalystNew YorkNY12MonthsJob Description:TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III). Provide support...

Job Title: Ticket CoordinatorLocation: MohaliFull/Part Time: Full-TimeRegular/Temporary: RegularJob Summary:The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of experience...

OverviewThe purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients.Key...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:- The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR-...

Job DescriptionThis is a remote position.Philippine-based Filipino Applicants Only.SHIFT TIMES:4am to 1pm Philippine time, Monday to FridayOR6am to 3pm Philippine time, Monday to FridayWith a rotational days offAs aL1 Service Desk Engineer (SDE)you’re required to act as a central point of contact within the Managed Service Desk, providing assistance to...

Job DescriptionObjective:The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break/fix calls, emails, and onsite end-user support requests. Additionally, they will prepare...

Job Title: Service Desk AnalystLocation: Pune/Kolkata/Hyderabad/Coimbatore/BangaloreMode of interview: Virtual/Walk-InShift: rotational 24x7Description:The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCRThe...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Job DescriptionWe are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills,...

Mizuho Global Services India Pvt. Ltd.Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related...

ront Desk Representatives are one of the most important roles in improving customer satisfaction and customer loyalty. Often times they are the first contact with the customers, and are responsible for making a good impression and improving reputation. Some of their duties include answering customer questions, offering customer support, guiding and advising...

Job Title: Freelancer Desk Review Coordinator (Urgent Hiring) Qualifications: - MBA degree along with any graduation in data analytics/data science. - Minimum 8 years of relevant experience in the field. Work Tenure: 4-5 months (Short-term contract) **Salary**: Competitive, commensurate with experience **Responsibilities**: - Utilize business analytics...

To ensure effective management and smooth operations of the Vendor Support Help Desk, providing high-quality serviceto vendors while driving process improvements and maintaining compliance with company standards.Key Result AreasOperational Excellence: Lead the Vendor Support Help Desk team to ensure efficient response to vendor inquiries and resolve issues...

**Job Title**: Car Desk Executive **Experience**: 5-8 years in a similar profile within the travel industry **Work Timings**: 10:30 AM to 6:00 PM **Profile Overview**: As a Car Desk Executive, you will play a pivotal role in managing vendor relationships, ensuring compliance, and optimizing operational efficiency within our organization's car rental...

Service Desk AnalystResponsibilities:1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins3. Identify and escalate tickets requiring urgent...

We are excited to hire a Service Delivery Coordinator for our growing practice. You will be working with our Australia and India teams to streamline our Recruitment delivery processes and activities. You will join a supportive team to work on a wide variety of IT roles spread across different locations in Australia. We are working remotely, so you can be...

Service Desk Operations:Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of technical issues.Prioritize and assign incoming support requests, ensuring adherence to service level agreements (SLAs) and resolution targets.Monitor ticket queues and workload distribution.Reallocating resources as necessary to maintain...