Client Relations

6 months ago

Mumbai Maharashtra, India AstaGuru Full time

AstaGuru is transforming the art and antique market in India through its auctions and activities. As an art business catering to myriad sensibilities, we have worked diligently to provide a global standard of service to our clients and community members. Today, AstaGuru is an industry leader in the subcontinent, with personnel working across 15+ categories and support services.

Our main goal is to serve our clients. We value our position as the guardians of cultural heritage for the things that come into our care. Our experience is broad in scope, spanning time, places, and tastes. We have the luxury of sharing our passion for art and the excitement of curation, exhibits, and sales with our clients through our strong ties with them, whether they are collectors, scholars, institutions, or art enthusiasts.
We are a group of dedicated enthusiasts, experts, and specialists motivated by our collective passion for art, history, and culture. At AstaGuru, we are always on the lookout for creative individuals to share their expertise and skills.

Client Relations
- AstaGuru operates as an online auction platform, allowing bidders and collectors from around the world to participate in their auctions via the internet. This digital approach has made it more accessible to a global audience.
- The organization conducts auctions across various categories, including but not limited to:

- Fine Art: Paintings, sculptures, and other visual art pieces.
- Collectibles: Rare coins, vintage posters, stamps, and historical memorabilia.
- Luxury Collectibles: High-end watches, jewelry, designer fashion, and luxury accessories.
- Decorative Art: Furniture, antiques, and decorative items.
- It showcases both Indian and international art and collectibles. The organization offers client services to assist bidders and sellers with any inquiries or assistance they may need throughout the auction process.
- As we continue to expand and grow, we are seeking highly passionate individuals to join our Client Relations team._

**Who are You?**
- You are a professional responsible for sales of AstaGuru’s product offerings by acquiring, developing and managing customer relationships of HNI’s, ultra-HNI’s and NRI’s.
- To start with, you will be part of a young and dynamic team that is achieving gross sales of 20 lacs to 2 crores every month. Our top performing managers achieve a gross sales of 5 crores every month because of the large and diversified product basket.
- You need good communication skills and strong knowledge about the clients investments to succeed in this profile.
- This is a high-connect job where you will be working closely with affluent clients. You work together with the inhouse product sourcing team and plan the best strategies to enhance the clients alternate investment portfolio.You should also advice customers on potential risk factors.
- You will be in constant contact with the clients, ensuring their aspirational and financial needs are met through AstaGuru’s product offerings.
- You are in charge of multiplying their wealth and enhancing alternate investments through AstaGuru’s product offerings. It is your job to handle the intricacies of their portfolio while analyzing and handling their requirements.
- You are a competent manager well-trained in financial planning and investment services & also familiar with new developments in the alternate investment industry.

**Who fits the role?**
- You need to be a post-graduate having 5 to 15 years of total work experience in sales to HNI, Ultra-HNI and NRI clients. You must be working in the markets of Mumbai, Pune, Nashik, Nagpur, Ahmedabad, Surat, Vadodara and Goa.
- Should be accustomed to acquiring, developing and managing clients. Experienced to sell products to HNI, Ultra-HNI and NRI clients.

**What are your responsibilities?**
- Research, identify, connect and tenaciously generate new potential clients
- Methodically qualify, build, and manage an accurate sales funnel
- Strategically plan and achieve sales target annually
- Responsible for managing the end-to-end sales process for the artworks and collectibles through private sales & auctions.

**What are your Competencies?**
- Knowledge
- Luxury Sales, Financial Product Sales, Wealth Manager Client Relations & Retention Skills
- Excellent communication skills
- Excellent interpersonal skills
- Good business & negotiation skills
- Prospecting & client management
- Mid-Level
- Leadership skills
- Personal attributes
- Pleasing personality
- Presentation skills
- Independent thinker
- Self
- Motivator
- Technical Skills
- Proficient in MS Office suite of Programs

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