Housekeeping Executive
2 weeks ago
Job Responsibilities
Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
Lay down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these.
- Efficiently manage the inventory of supplies, linen and equipment
- Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies
- Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
- Monitor productivity standards and Schedule staff in order to optimize manpower.
- Review the monthly business/occupancy reports and develop a work plan.
- Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found etc).
- Co-ordinate with the Front Office on releasing of rooms and special guest requests.
- Co-ordinate with the Chief Engineer in the area of repair & maintenance, refurbishment, renovation etc.
- Develop departmental trainers in association with the training department & oversee all the training activities within the department.
- Address any grievance and counseling issues among the department staff.
- Stay informed about of industry innovations in cleaning techniques, preventive maintenance and cleaning product technology.
Job Requirements
Basic English communication skills to interact with the guest.
Knowledge of various chemicals and cleaning equipments
Inventory management & Budgeting
Working knowledge of MS Office
Knowledge of têxtiles, fabrics and interior design
Knowledge of floriculture, horticulture and landscaping
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