International Customer Relationship Executive

2 weeks ago

Gandhinagar, India Royal Surgicare Pvt Ltd Full time

**Industry**: Class A & B Medical Devices Manufacturer & Distributor

**Experience**:Fresher only

**Reports to**: Top Management

**Salary**: Commensurate with experience

**About the role**:An exciting opportunity in the field of **International Customer Relationship Executive**

**About Us**:
We, ROYAL SURGICARE PVT. LTD manufacture & export an extensive range of any of medical devices for infusion therapy, transfusion therapy, gastroenterology, urology, anesthesia, cardiology and surgery at our high tech facility situated in Santej, Gandhinagar, Gujarat INDIA. In its drive to become the leading manufacturer & exporter in the field of Medical disposable, the company has developed quality and product System as per ISO 13485:2016.
- Setting customer expectations and revenue goals.
- Identifying customer demands and requirements.
- Developing plans to address customer-specific needs.
- Dealing with people of different backgrounds and temperaments.
- Solving customer issues and complaints.
- Planning strategies for customer care and conflict resolution.
- Cross-selling products and services to the customer.
- Overseeing the activities of the sales team.
- Offering exceptional customer service to customers.
- Negotiating agreements with customers.
- Maintaining good relationships with customers.
- Approaching prospective customers to build rapport.
- Taking feedback from customers to ensure they are satisfied with the service.
- Adhering to all the rules and regulatory requirement for a particular country,
- Researching the competitors and devising plans accordingly.
- Forward Shipping documents to client
- Staying updated with the latest ways to retain customers.
- should able to travel in nation & International Exhibition

**Requirements**:

- Master's degree in Business Administrator, Marketing or a relevant field..
- Demonstrate the ability to work in teams and independently.
- Excellent organizational and interpersonal skills.
- Outstanding oral and written communication skills.
- Good customer service skills.
- Exceptional negotiation and sales skills.
- Proficiency in Microsoft Office Tools.
- Sound knowledge of the company’s products and services.
- Ability to maintain sensitive and confidential information.
- Excellent presentation skills.
- Ability to maintain a positive attitude.
- Exceptional people and problem-solving skills.
- English is must
- Ethical behavior and high level of integrity

Ability to write reports, business correspondence, and quality procedures

Must be able to effectively operate in a PC environment, be familiar with Microsoft Word, Excel, PowerPoint, Access, Outlook and Internet data search utilities
- **(Preferred local or ready to relocate)**_

You may please revert back to us with your complete resume and current & expected CTC.

**Office & Factory Address**:
**ROYAL SURGICARE PVT LTD**

Plot No. 832, Near Ganesh Rubber,

Prima Automation Lane,

SANTEJ-382721.

Ta. Kalol, Dist. Gandhinagar

Gujarat (India)

**Job Types**: Full-time, Fresher, Walk-In

**Benefits**:

- Commuter assistance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 9773438663

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