Associate- Customer Retention

3 weeks ago


Bengaluru, India DrinkPrime Full time

**About DrinkPrime**:
DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we provide customers with water purifiers that use integrated technology to help them monitor the quality of the water they consume every day.

At DrinkPrime, we are on a mission to make safe drinking water accessible and affordable to every resident in India. We are backed by Tier 1 VCs and many prominent angels. They believe in the vision, mission, and team of DrinkPrime. With our tech-first approach, we are taking up this audacious mission and believe in solving it. Be a part of history and join us. We can solve this problem together.

**What will you be doing **
- Connect with the customers who raise requests to unsubscribe
- Understand customer’s journey & gather information about issues faced during the tenure
- Retain customers by resolving their issues & providing suitable offers
- Arrange return pick-up & refunds for customers that could not be retained and close loop
- Develop new retention strategies based on customer’s feedback & journey
- Maintain up-to-date knowledge of the company’s current promotions & processes necessary to meet or exceed Retention goals



  • Bengaluru, India Razorpay Full time

    Hi All,Razorpay, Bangalore is hiring forAssociate - Customer Retention and Renewal .We are looking for a outbound/inbound sales specialist with 2-5 years of relevant experience along with the below skill sets -Product focussed sales experienceMust have experience in B2B SalesAnalytical Skills should be good.Negotiating the appropriate price of the...


  • Bengaluru, India Razorpay Full time

    Hi All,Razorpay, Bangalore is hiring for Associate - Customer Retention and Renewal .We are looking for a outbound/inbound sales specialist with 2-5 years of relevant experience along with the below skill sets -Product focussed sales experienceMust have experience in B2B SalesAnalytical Skills should be good.Negotiating the appropriate price of the...


  • Bengaluru, India Razorpay Full time

    Hi All,Razorpay, Bangalore is hiring for Associate - Customer Retention and Renewal .We are looking for a outbound/inbound sales specialist with 2-5 years of relevant experience along with the below skill sets -Product focussed sales experienceMust have experience in B2B SalesAnalytical Skills should be good.Negotiating the appropriate price of the...

  • Retention Sales

    1 month ago


    Bengaluru, India VAS INDIA CONSULTING Full time

    We are hiring for RETENTION SALES: Experience: 2+years Salary : 3.5 - 4 Lakhs PA ROLES AND RESPONSIBILITY: Senior executive - Communicating with customers and sales representatives. - Analyzing customer behavior. - Gathering information about customer complaints. - Developing aggressive retention strategies based on customer feedback. - Negotiating with...


  • Bengaluru, India DrinkPrime Full time

    **About DrinkPrime**: DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organization that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we...


  • HSR Layout, Bengaluru, Karnataka, India DrinkPrime Full time

    **What will you be doing** - Connect with the customers who raise requests to unsubscribe - Understand customers journey & gather information about issues faced during the tenure - Retain customers by resolving their issues & providing suitable offers - Arrange return pick-up & refunds for customers that could not be retained and close loop - Develop new...

  • Retention Manager

    2 months ago


    Bengaluru, India BlackBuck Full time

    Key Job Purpose Retention Manager will be responsible for improving the engagement of subscribed shippers and truckers in the BlackBuck platforms such that there is higher retention and renewals. Roles & Responsibilities: Analyse reasons for the low retention levels among different...

  • Retention Executive

    4 weeks ago


    Bengaluru, Karnataka, India Nxtify Technologies Private Limited Full time

    **Job description**: Paisa Wapas is hiring for an Associate - Retention Executive ( Digital Marketing) **Job Purpose**: Retention Manager will be responsible for improving the engagement of the subscribed user in the Paisawapas platforms such that there is higher retention and re-enggagement. **Industry Type**: E-commerce **Department**:...


  • Bengaluru, India Aadhi Consulting Services Full time

    We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner.Responsibilities:Attending training...


  • Bengaluru, India Games24x7 Full time

    About us:Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game-playing experiences to over 100 million players through our products - Rummy Circle, India’s first and largest online rummy platform, My11Circle, the country’s fastest-growing fantasy sports platform.A pioneer in the...


  • Bengaluru, India Games24x7 Full time

    About us:Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game-playing experiences to over 100 million players through our products - Rummy Circle, India’s first and largest online rummy platform, My11Circle, the country’s fastest-growing fantasy sports platform.A pioneer in the...


  • Bengaluru, India FullThrottle Labs Full time

    **About Us**: - PyjamaHR is the world's Best FREE applicant tracking system (ATS) and recruitment software. It transforms the recruitment process by reducing the effort and the time taken for each task in the hiring lifecycle. We have raised a funding round from some of the best investors globally and are looking forward to scaling rapidly. Join us to be a...


  • Bengaluru, India Arka Insurance Broking Full time

    **Job Summary**: - Responsible for Client Retention key account management and after sales service at branch level. - People passionate about helping others and rendering services with 24/7 ready to go attitude will enjoy the job. - Education: A degree with minimum of 0 - 2 years experience in sales/service.


  • Bengaluru, Karnataka, India KOSKII Full time

    **Position Overview**: Internship Period - 6 months, upon performance will be hired on rolls. **Key Responsibilities**: - Assist in the development and implementation of retention marketing campaigns aimed at improving customer loyalty and engagement. - Analyze customer data to identify trends, preferences, and areas for improvement in the customer...


  • Greater Bengaluru Area, India Stealth Startup Full time

    Job Title: Customer Success Associate / Customer Success ManagerCompany: Well funded Stealth Startup in BangaloreJob Description: We are seeking a proactive and customer-centric Customer Success Associate to join our startup. This role is crucial in ensuring the successful onboarding and retention of our customers, particularly within the D2C and Ecommerce...


  • Bengaluru, India Cenus Consulting Full time

    **Job Location - Hebbal, **Bangalore **Job Profile** Customer Support Associate **(Work From Office)** **Industry - **BPO **Requirements**: - Graduates only. - Min 18 months BPO banking experience with customer service skills - Freshers can also apply - Excellent communication skills in English & Hindi - 8:00am to 8:00pm any 9 hours...


  • Bengaluru, Karnataka, India FloBiz Full time

    Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with customers **over phone calls**, manage their contract...


  • Bengaluru, India Cenus Consulting Full time

    **Job Location - Bangalore, Karnatka** **Job Profile - Customer Support Associate** **Skills Required**: - Graduate with relevant documents. - 1 year of experience in any domain with relevant documents. - Good communication skills in English and Hindi. - Salary : 25k to 33k ctc - Shift timings : 9am to 9pm rotational shift - 6 days working and 1...

  • Associate Manager

    2 days ago


    Bengaluru, India Razorpay Full time

    Dear All, Razorpay, Bengaluru is hiring an Associate Manager - Enterprise Sales The role: The Associate Manager will hunt for new relationships and manage onboarding, implementation, training, increasing adoption across products, ensuring retention, and high levels of customer satisfaction. Establish a trusted and strategic advisory relationship to help...


  • Bengaluru, India FloBiz Full time

    **Customer Relations & Retention - Upsell/Cross Agent** **About Company** My Billbook is one of our flagship products that allows small businesses to create invoices, manage their outstanding and monitor their stock on the go. My Billbook is currently being used by more than 5M+ businesses across 1000+ towns, with over $6 billion annual transactions and we...