Guest Service Associate

3 weeks ago


Lucknow, India Marriott International, Inc Full time

**Job Number** 24026581

**Job Category** Housekeeping & Laundry

**Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



  • Lucknow, Uttar Pradesh, India Hilton Full time

    Guest Relations Associate A Guest Relations Associate engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Associate, you will...


  • Lucknow, India Novotel Lucknow Gomti Nagar Full time

    **Guest Service Associate - Food & Beverage** You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. **What is in it for you**: - Employee benefit card offering discounted rates in Accor...


  • Lucknow, India PVR Cinemas Full time

    PVR Hiring!! We are looking for suitable profiles for position of Guest Relations Associate/ Guest service Associate. Qualification - Hospitality / Hotel Management Only. Experience - 0-6 month Location - Lucknow **Immediate Joiners are welcome**!! Job roles and responsibilities: 1. To effectively operate the software system VISTA generating revenue. 2....


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 23210585 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem...


  • Lucknow, India Hilton Full time

    Guest Services Attendant A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you will support...

  • Guest Service Expert

    2 months ago


    Lucknow, India Marriott International, Inc Full time

    **Job Number** 24040780 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...

  • Guest Service Expert

    2 weeks ago


    Lucknow, India Marriott International, Inc Full time

    **Job Number** 24031081 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...


  • Lucknow, India Hilton Full time

    A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you will support all Housekeeping and Laundry...


  • Lucknow, Uttar Pradesh, India Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 24031637 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Set up accurate accounts for each guest upon check-in according to their...


  • Lucknow, India Accor Full time

    Company Description Job Description •Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. •Welcome the guests by greeting them as per the standards. •Any matter which may affect the interests of hotel should be brought to the attention of the Management ...

  • Guest Service Officer

    3 weeks ago


    Lucknow, India Hyatt Regency Lucknow Full time

    Summary - You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division**Qualifications**: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years...


  • lucknow, India AirAsia Full time

    Job Description The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.  Your Duties Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and carry on...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 23210582 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all...


  • Lucknow, India Accor Full time

    Company Description Job Description ØResponsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints. ØMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. ØResponsible for day to day operations of Front Office Department. Any matter...


  • Lucknow, India Hotel Legend Inn Full time

    Greeting and welcoming guests: Front office associates greet visitors, guests, and customers as they arrive. They provide a friendly and professional first impression and direct them to the appropriate areas or personnel. Check-in and check-out procedures: Front office associates are responsible for the check-in and check-out process for guests. They verify...

  • Front Office Associate

    2 months ago


    Lucknow, Uttar Pradesh, India Hilton Garden Inn Lucknow Full time

    A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.What will I be doing?As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent...

  • Security Associate

    2 months ago


    Lucknow, India Hilton Full time

    Security Associate A Security Guard keeps constant vigilance of activity on and around the hotel property and reports and manages incidents with the intent of ensuring the safety of Guests, Team Members, and others. **What will I be doing?** As a Security Guard, you are responsible for the safety and security of all Guests, Team Members and contractors,...

  • Front Office Associate

    2 months ago


    Lucknow, Uttar Pradesh, India Hilton Full time

    Front Office Associate A Front Office Associate assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Associate, you will assist in daily Front Office operations and work with customers and Guests to serve their needs...

  • Hotel Receptionist

    2 months ago


    Lucknow, India Hotel Legend Inn Full time

    Greeting and welcoming guests: Front office associates greet visitors, guests, and customers as they arrive. They provide a friendly and professional first impression and direct them to the appropriate areas or personnel. Check-in and check-out procedures: Front office associates are responsible for the check-in and check-out process for guests. They verify...