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Customer Service Associate
3 days ago
**Niftel Communications is seeking a dedicated and motivated Customer Support Associate to join our team.**
As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients through various channels including chat support and voice. Your main duties will include resolving customer queries, providing product information, and ensuring customer satisfaction.
If you have excellent communication skills, a customer-centric approach, and enjoy problem-solving, this role is perfect for you
**Requirements**:
- Excellent communication skills
- Customer handling experience
- Strong problem-solving abilities
- Customer-centric mindset
**Salary**: ₹135,000.00 - ₹155,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Joining bonus
- Performance bonus
Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Fluent English (required)
- Hindi (preferred)
**Speak with the employer**
+91 8810763955
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