Associate Customer Support

3 months ago


Lucknow, India HrCadre Consulting Full time

We are hiring Customer Support Associate for Niftel, Lucknow.

Position : Customer Support Associate
Required Experience : 0 to 4 years

Total Experience:
Current Location:
Preferred Location:
Hometown:
Notice period:
Notice Period negotiable to how many days:
LWD (if resigned):
CTC:
ECTC:
Reason for Job Change:
Current Organization:
Holding offer if any:
Contact Details:
Ready to relocate to Lucknow?

Rate your english 1/10
- Ready to go for f2f in lucknow?

Job Description:

- Full Time

Profile : Customer Support Associate

Log in hours : 8 hours login and 1 hour break

Shift timings : Rotational shift ( 6 days working with 1 rotational week off)

Salary : 12k to 15.5k (in hand)
- Part-time

Profile : Customer Support Associate
- Log in hours : 5 hours (30 minutes break included)
- Shift timings : Rotational shift ( 6 days working with 1 rotational week off)
- Salary : 7,000 fixed without any deductions
- There will be 45 days of training from the office in Lucknow, after completion of the training you can work from home. (You need to have your Laptop and good wifi connection.)

Requirement:

- Excellent communication skills

Role & Responsibilities:

- Handling customers
- Solving queries
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Job Types**: Full-time, Fresher

**Salary**: Up to ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person



  • Lucknow, India Niftel Communications Full time

    Hello All, We are hiring for Part time and Full time Job Opportunity **Contact 9219975838 **Part-time** Profile: Customer Support Associate Log in hours: 5 hours (30 minutes break included) Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 7,000 fixed without any deductions There will be 45 days of training from...


  • Lucknow, India Niftel Communication Full time

    Full Time (WFO) Process: chat support process Profile: Customer Support Associate Log in hours: 9 hours shift ( 8 hours login and 1 hour break) **Salary**: 13.5 CTC to 15.5 CTC 6 days working with 1 rotational week off Notes: - Excellent communication skills Role & Responsibilities - Handling customers - Solving queries **Salary**: ₹13,500.00 -...


  • Lucknow, India Niftel Communication Full time

    Full Time (WORK FROM OFFICE) Process: chat support process Profile: Customer Support Associate Log in hours: 9 hours shift ( 8 hours login and 1 hour break) **Salary**: 13.5 CTC to 15.5 CTC 6 days working with 1 rotational week off Notes: - Excellent communication skills Role & Responsibilities - Handling customers - Solving queries **Salary**:...


  • Lucknow, India Niftel Communication Full time

    Full Time (WFO) Process: chat support process Profile: Customer Support Associate Log in hours: 9 hours shift ( 8 hours login and 1 hour break) **Salary**: 13.5 CTC to 15.5 CTC 6 days working with 1 rotational week off Notes: - Excellent communication skills Role & Responsibilities - Handling customers - Solving queries **Salary**: ₹13,500.00 -...


  • Lucknow, India Niftel Communication Full time

    Part Time Process: chat support process Profile: Customer Support Associate Log in hours: 5 hours Shift timings: rotational shift **Salary**: 7,000 fixed 6 days working with 1 rotational week off Notes: - Excellent communication skills - should have laptop and Wi-Fi connection. - For initial 55 days you need to login from the office. Role &...


  • Lucknow, India Niftel communication pvt.ltd Full time

    **Full Time (WFO)** **Process: Chat Support Process** **Profile: Customer Support Associate** **Log in hours: 9 hours shift ( 8 hours login and 1 hour break)** **Shift timings: rotational shifts** **Salary: 13.5 K CTC to 15.5 K CTC** **6 days working with 1 rotational week off** **Notes**: **- Excellent communication skills** **Role &...


  • Lucknow, India Triedge Solution Full time

    Position: - **Customer Support Associate** Location: - Lucknow Job Role: - Requirements: 1. Good command of spoken and written English 2. Good time management skills 3. Should be a team player 4. Honesty and dedication towards work 5. A zest to learn new skills **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹16,000.00 per...


  • Lucknow, India Niftel Communication Full time

    **Part Time (WFH)** Process: chat support process Profile: Customer Support Associate **Log in hours: 5 hours** Shift timings: rotational shift **Salary: 7,000 fixed** 6 days working with 1 rotational week off - **should have laptop and Wi-Fi connection**. - **For initial 45 days you need to login from the office.** **Job Type**: Part-time Part-time...


  • Lucknow, India Niftel Communications Full time

    **Contact - 9219975838 **_ **Part-time** Profile: Customer Support Associate Log in hours: 5 hours (30 minutes break included) Shift timings: Rotational shift ( 6 days working with 1 rotational week off) Salary: 7,000 fixed without any deductions There will be 45 days of training from the office, after completion of the training you can work from home....


  • Lucknow, India Vaishanavi Support Services LLP Full time

    Vacancy for customer support RepresentativeQualification : GraduationExperience:-1 to 2 years in customer service /BPO etc .Good communication skills in English required.Knowledge of computer , Internet Ms office and E commerce.Job descriptionInteract with prospect and existing customersSolve their queriesHelp them make the purchaseGrievances handlingChat...


  • Lucknow, Uttar Pradesh, India Niftel Communications Full time

    Full Time Profile: Customer Support Associate Log in hours: 8 hours login and 1 hour break Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 10k to 15.5k (in hand) Notes: - Excellent communication skills Role & Responsibilities: - Handling customers - Solving queries **Job Types**: Full-time, Fresher Pay:...


  • Lucknow, Uttar Pradesh, India Startlegal placement services Full time

    Full Time Profile: Customer Support Associate Log in hours: 8 hours login and 1 hour break Shift timings: Rotational shift ( 6 days working with 1 rotational week off) **Salary**: 10k to 15.5k (in hand) Notes: - Excellent communication skills Role & Responsibilities: - Handling customers - Solving queries CONTACT NO - 8840156323 **Job Types**:...


  • Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full time

    Full Time Profile**:Customer Support Associate** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduate** Salary - **12,000 - 15,000/( In hand )** Experience - **Fresher & Experience both apply** - 70% Chat & 30% Calling - Log in hours: 8 hours login and 1 hour break Shift timings: - Rotational shift ( 6 days working with 1 rotational week...


  • Lucknow, Uttar Pradesh, India helpgini Full time

    _**Hiring for Chat Support Process (80% chat and 20% voice)**_ Walk in interview - Hazaratganj Lucknow (Onsite ) Profile**:Customer Support Associate** Full time Log in hours: 9 hours working login and 1 hour break. Shift timings: Rotational shift Rotational Week off. **Salary: 14k to 15.5k in hand with no deductions** 6 days working with 1 week off -...


  • Lucknow, Uttar Pradesh, India woodrock infotech pvt ltd Full time

    Role: Customer Support Associate (CSA) Job Location: Lucknow Hiring immediate joiners Mode of Work: Work from Office Process - Inbound Customer Service. Job Profile - Have to handle customer queries. Criteria Work Timing: Rotational (9 Hrs of Work) Week off - Any 1-day week off (Rotational) Location details for Walk In interview: 8th floor Bhavya...


  • Lucknow, India EduGorilla Community Pvt. Ltd. Full time

    **Company Description** EduGorilla is an ed-tech company operating in Omnichannel distribution mode. The company has a sole focus on nurturing the educational ecosystem of India - it provides online test series & books for students to increase their success rate by 16X and a PLUG & PLAY solution "Gibbon" to educators/brands to increase their revenue by 25X....


  • Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full time

    Profile**:Chat Process / Customer Support Associate - WFO** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduate** Salary - **13,500 - 15,500/pm** Experience - **Fresher & Experience both apply** - **Inbound Calling Process.**: - **Fluent English Communication.**: - **Customer Query Resolution.**: - **70% Chat & 30% Calling.**: - Log...


  • Lucknow, India Niftel Communication Full time

    **Niftel Communications is seeking a dedicated and motivated Customer Support Associate to join our team.** As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients through various channels including chat support and voice. Your main duties will include resolving customer queries, providing product...


  • Lucknow, India Niftel communication pvt.ltd Full time

    Full Time (WFO) Process: Chat support process Profile: Customer Support Associate Log in hours: 8 hours login and 1 hour break. Shift timings: Rotational shifts Rotational Week off. **Salary**: 12k CTC and 15k CTC with PF deductions... 6 days working with 1 rotational week off Notes: - Excellent communication skills Role & Responsibilities -...


  • Lucknow, India Woodrock Group Full time

    *Woodrock Infotech**Location:*8th Floor, Bhavya Corporate Tower, Vibhuti Khand, Gomti Nagar, Lucknow, UP-*Position:*Customer Support Associate (CSA)Immediate Joiners Required*Mode of Work:*Work from Office Both training and job will be conducted on-site.*Interview Timing:*10:00 AM - 5:00 PM*Required Documents:*CVXerox of Aadhar CardXerox of PAN CardCopy of...