Csa (Customer Service Associate)
7 months ago
1- Age should not be less than 22 and not more than 32.
Broad scope of work for Customer Service Associate (CSAs) to be posted
at Asset Recovery Vertical
The CSAs will be broadly responsible for the following:
Daily monitoring of recovery data in Non-Performing Assets [NPA] accounts through
system generated reports.
To collect and analyze relevant data for reporting purposes to the Senior
management.
To assist officers in preparing recovery related reports/other relevant reports to be
furnished to Top Management at regular intervals.
To assist in various audit/statutory audit / RBI Audit / Accounting/Closing related
works.
To draft office notes related to various tasks assigned for perusal and approval of
delegated authority.
correspondences/online communication platforms etc. for collating requisite data for
recovery monitoring purposes and onward submission to senior management.
Organizing Teams Meeting
To assist in submission of periodical data to Regulator / Govt. Institutions / Statutory
Authorities.
To engage/follow up and co-ordinate with Other Verticals/Cells/Departments for
assigned tasks to ensure smooth functioning of work at ARV.
Any other task/instructions assigned related to Asset Recovery Vertical
Pre-requisites
Should have adequate working knowledge of Microsoft Word/Excel/PowerPoint 2016
and Advance Versions.
English
& Hindi languages. Should have basic knowledge of working with Microsoft
Outlook Good communication skills both in Hindi and English Good drafting
skill.
Ability to demonstrate Team-work and work synergistically with other staff to achieve
organizational goals.
Preliminary knowledge about SARFAESI Act 2002, Debt Recovery Tribunal, and
National Company Law Tribunal/Lok Adalat.
Pay: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
Health insurance
Provident Fund
Schedule:
Day shift
**Education**:
Bachelor's (preferred)
**Experience**:
total work: 1 year (preferred)
Customer service: 1 year (preferred)
**Language**:
English (preferred)
Hindi (preferred)
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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