Customer Support Associate

5 months ago


Bhopal Madhya Pradesh, India WIT BLOOM TRAINING & PLACEMENT Full time

Job Title: Customer Service Associate

Job Summary: Join our team as a Customer Service Associate, an entry-level position perfect for freshers. You'll play a key role in delivering exceptional service, resolving inquiries, and ensuring positive customer experiences.

**Responsibilities**:
Customer Interaction:
Resolve issues promptly and effectively.

Problem Resolution:
Investigate and resolve customer concerns, escalating when needed.

Product Knowledge:
Gain in-depth knowledge of our products and services.

Documentation:
Maintain accurate records using our CRM system.

Communication:
Communicate clearly and professionally with customers and team members.

Team Collaboration

HR Sangeeta

7693928266

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,500.00 - ₹14,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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