Customer Support Associate
5 months ago
Job Title: Customer Service Associate
Job Summary: Join our team as a Customer Service Associate, an entry-level position perfect for freshers. You'll play a key role in delivering exceptional service, resolving inquiries, and ensuring positive customer experiences.
**Responsibilities**:
Customer Interaction:
Resolve issues promptly and effectively.
Problem Resolution:
Investigate and resolve customer concerns, escalating when needed.
Product Knowledge:
Gain in-depth knowledge of our products and services.
Documentation:
Maintain accurate records using our CRM system.
Communication:
Communicate clearly and professionally with customers and team members.
Team Collaboration
HR Sangeeta
7693928266
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,500.00 - ₹14,500.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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