Customer Support Associate
5 months ago
This is a full-time on-site role for a **Customer Support Associate (Night Shift)** located in Indore. The Customer Support Associate will be responsible for providing exceptional customer service and support, managing customer experience and relationships, conducting sales activities, and providing training.Qualifications
- Customer Support, Customer Experience, and Customer Service skills
- Sales skills, with a proven track record of achieving sales targets
- Training skills to train customers on our products and services
- **Excellent verbal and written communication skills**:
- Strong problem-solving and decision-making abilities
- Ability to work well under pressure and manage multiple tasks simultaneously
- **Proficiency in MS Office and CRM software**:
- **Bachelor's degree in Business Administration, Marketing, Communications, or a related field**:
- Prior experience in customer service, sales, or a related field preferred
**Experience: Fresher - 6 Month**
**Location: Indore (MP) - WORK FROM OFFICE ONLY**
Schedule:
- Night shift
Ability to commute/relocate:
- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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