Guest Services Attendant

8 months ago


Lucknow, India Hilton Full time

Guest Services Attendant

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

**What will I be doing?**
As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

- Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
- Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
- Provide excellent guest service
- Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
- Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
- Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
- Request flowers for special occasions (marriage, death, maternity...). Besides providing embroidery for special linen (wedding and pampering)
- Control makes monthly Lost and Found and donations
- Check the uniforms and send for c leaning and / or repair
- Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
- Makes daily guest clothing release of guests that use the laundry service
- Makes monthly closing of Laundry expenses and provision of same
- Replaces (a) Laundry Attendant in case of holidays, days off or absences

**What are we looking for?**
A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

- Planning and organizing
- Good oral and written communication
- Previous experience in Laundry
- Good interpersonal skills
- Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
- Committed to delivering a high level of customer service
- Excellent standards of clean

It is advantageous in this position if you demonstrate the following capabilities and advantages:

- Ability to work in a team
- Excellent attention to detail
- Positive Attitude

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all



  • Lucknow, India Hilton Full time

    A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you will support all Housekeeping and Laundry...


  • Lucknow, India Sarovar Hotels Full time

    **Responsibilities** - **C**lean & Service of assigned rooms and areas according to the established standards and procedures. - Respond to guest complaints, special requests and take action to ensure guest satisfaction - Work as a part of team and communicate with other departments as per hotel procedures to ensure guest satisfaction JOB...

  • Room Attendant

    1 month ago


    Lucknow, Uttar Pradesh, India gemini continetal Full time

    **JOB BRIEF** We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Room attendant responsibilities include changing towels, making beds and cleaning bathrooms. You will also address clients’ queries and make sure our rooms are fully-stocked, clean and inviting at all times. If you’re...

  • Guest Service Expert

    6 months ago


    Lucknow, India Marriott International, Inc Full time

    **Job Number** 24031081 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...

  • Guest Service Officer

    7 months ago


    Lucknow, India Hyatt Regency Lucknow Full time

    Summary - You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division**Qualifications**: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 24026581 **Job Category** Housekeeping & Laundry **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 23210585 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 24031637 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Set up accurate accounts for each guest upon check-in according to their...

  • Guest Service Officer

    3 months ago


    Lucknow, Uttar Pradesh, India Hyatt Regency Lucknow Full time

    Summary - You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Front Office within the Rooms Division.**Qualifications**: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 23210582 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan Gate No 2, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all...


  • Lucknow, Uttar Pradesh, India LION SECURITY GUARD SERVICES Full time

    Job Title: GeM Tender Executive Company: Lion Security Guard Services Location: Lucknow, Uttar Pradesh **Job Type**: Full Time Work Experience : 0-1 years Company Overview: We are trusted provider of comprehensive facilities services, specializing in sweeping, solid waste management, and security solutions. Partnering with government and private-sector...


  • Lucknow, Uttar Pradesh, India Hilton Full time

    Guest Relations Associate A Guest Relations Associate engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Associate, you will...

  • Gsa - F&b Service

    4 months ago


    Lucknow, Uttar Pradesh, India MERCURE Full time

    Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by greeting them as per the standards. - Any matter which may affect the interests of **Mercure Ekana Sportz City Lucknow **should be brought to the attention of the Management. - Respond to customer...

  • Public Area Boy

    7 months ago


    Lucknow, Uttar Pradesh, India GEMINI CONTINENTAL PVT. LTD. Full time

    Changing bed linen and making beds. - Replacing used towels and other bathroom amenities, such as shampoo and soap. - Sweeping and mopping floors. - Vacuuming carpets. - Dusting and polishing furniture. - Restocking beverages and food items in the minibar. - Reporting any technical issues and maintenance needs. - Returning and restocking cleaning cart at...


  • Lucknow, Uttar Pradesh, India AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 24047775 **Job Category** Food and Beverage & Culinary **Location** Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 24020934 **Job Category** Food and Beverage & Culinary **Location** Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and that guest...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 23210505 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...


  • Lucknow, India Marriott International, Inc Full time

    **Job Number** 23210509 **Job Category** Food and Beverage & Culinary **Location** Renaissance Lucknow Hotel, Vipin Khand, Lucknow, Uttar Pradesh, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with...


  • Lucknow, Uttar Pradesh, India ShubhchintaQ HR ServiceS Full time

    ShubhchintaQ HR Services is seeking a highly skilled and courteous Front Desk Receptionist to join their team in Vibhav Khand, Gomtinagar, Lucknow. The ideal candidate will have excellent communication skills, a pleasant personality, and the ability to work well under pressure.As a Front Desk Receptionist, you will be responsible for greeting and welcoming...