Customer Service Representative
2 months ago
We are hiring
- National Bank.
Experience : Minimum Six-month experience in **Tele Sales/ Sales preferable**
Salary will be **25KCTC per month.**
**Roles & Responsibilities**:
- Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone.
- Outbound Process
- Calling existing and potential customers to explain the features of the products and services offered by the Bank. Should connect with existing customers and Upsell/ Cross Sell the services and offerings.* Converting the Purchases to EMI's
- Positioning relevant products and services to the users according to their Purchasing Behavior. Upselling, Cross selling.
- Pitching the products and services of Bank to potential customer over a call and generate business for the Bank.
- Excellent Communication in English and Hindi
- Graduation mandatory, Immediate Joiners.
**Work Specifics**:
- 6 Days working/ Rotational Week Off.
- 8 Hours Shift
- Day Shift
- **Language - Hindi Mandatory with English Communication**
**Benefits**:
- Retention Bonus every Quarter.
- Access to large Infrastructure (Cafeteria, Gym, Training and Play area etc.)
- Statutory Benefits
Pay: ₹21,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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