Customer Service Representative

2 months ago


Ambattur Chennai Tamil Nadu, India Snow Planners And Builders Full time

We are hiring
- National Bank.

Experience : Minimum Six-month experience in **Tele Sales/ Sales preferable**

Salary will be **25KCTC per month.**

**Roles & Responsibilities**:

- Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone.
- Outbound Process
- Calling existing and potential customers to explain the features of the products and services offered by the Bank. Should connect with existing customers and Upsell/ Cross Sell the services and offerings.* Converting the Purchases to EMI's
- Positioning relevant products and services to the users according to their Purchasing Behavior. Upselling, Cross selling.
- Pitching the products and services of Bank to potential customer over a call and generate business for the Bank.
- Excellent Communication in English and Hindi
- Graduation mandatory, Immediate Joiners.

**Work Specifics**:

- 6 Days working/ Rotational Week Off.
- 8 Hours Shift
- Day Shift
- **Language - Hindi Mandatory with English Communication**

**Benefits**:

- Retention Bonus every Quarter.
- Access to large Infrastructure (Cafeteria, Gym, Training and Play area etc.)
- Statutory Benefits

Pay: ₹21,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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