Guest Service Associate Reservation
7 months ago
Job Responsibilities
**Position Purpose**
To optimize the efficiency of the Sales Department by providing key liaison support. To maximize revenues through all incoming customer queries. Responsible for the administrative functioning of the department.
**Responsibilities**
- **Guest Services**:
- Establish effective customer relationships and handle enquiries, requests either personally or over the phone.
- Assist the Field Sales Team by making reservations at hotels for FITs/ groups/ conferences, preparing rate proposals and following up on the business to ensure materializations.
- Handle non residential conference queries and ensure enhanced business.
- **Administration**:
- Assist and maintain an efficient administration system within the department.
- Maintain and ensure regular update of the team’s customer database as well as of all incoming guest queries.
- Ensure an efficient and accurate system, both manual and electronic for maintaining record of key data and documentation.
- Assist the Commercial Sales Manager/ Director of Sales with generation of MIS and other departmental reports
- Responsible for the Inventory management of all Sales aids - brochures, CDs and any other promotional material
**Requirements**:
Graduate/Diploma in Hotel Management or Graduate in any discipline from recognized Institute /University.
**Reporting Relationship
**Interdepartmental Interaction
**Task Statements**
**Sales Target & Financial Results.**
- To achieve sales target set by the management
- To enroll guests in TIC.
- Billing & Cashiering
**Inventory Management**
- Stock Inward / outward, documentation & reporting
Legal documentation
Job Requirements
-
Reservation Associate
3 months ago
Andaman District, Andaman and Nicobar Islands, India IHCL Full timeJob Responsibilities Handling all the calls and room bookings for the reservations in the hotel. Receive calls enquiring about room availability and rates. Interacts extensively with the guest and travel agents regarding reservations and cancellations To check on reservation activity list/ monthly charts. Ensuring that the right rates are applied in...
-
Reservation Executive
8 months ago
Andaman, Andaman and Nicobar Islands, India IHCL Full timeJob Responsibilities **Reservation Executive** **Position Purpose** To optimize the efficiency of the Sales Department by providing key liaison support. To maximize revenues through all incoming customer queries. Responsible for the administrative functioning of the department. **Responsibilities** - **Guest Services**: - Establish effective customer...
-
Sales and Guest Booking Officer
1 week ago
Andaman and Nicobar Islands, India Calvert Exmoor Full timeTogether, we can provide life-changing experiences At Calvert Exmoor, our guests really are at the heart of everything we do, and many of the children, adults and families who visit us are experiencing accessible outdoor adventures for the first time. From the moment they arrive and throughout their stay, fantastic teams of staff are on hand to make sure our...
-
Guest Service Associate
4 months ago
Pune District, Maharashtra, India Adinath Agencies Full time**Profile Introduction**: The Guest Service Associate is responsible for delivering outstanding customer service, ensuring that guests have a positive and memorable experience. This role involves handling guest inquiries, managing reservations, and providing assistance to address any concerns or needs. **Key Responsibilities**: - A Guest Service Associate...
-
Housekeeping Executive
7 months ago
Andaman District, Andaman and Nicobar Islands, India IHCL Full timeJob Responsibilities - Instruct staff to get rooms ready according to guest requests. Inspect the room & fill check list. Clear rooms after inspection on time. Coordinate for repair or maintenance job orders with Engineering. - Supervise cleaning activities like super cleaning ,deep cleaning, carpet cleaning, maintenance of artwork, marble polishing, wood...
-
Dcdp Bakery
6 months ago
Andaman District, Andaman and Nicobar Islands, India IHCL Full timeJob Responsibilities **DCDP/Bakery** **Position Purpose** Assist the Executive Chef/Sous Chef in providing innovative and artistically superior, and cost efficient food and beverage products that enhance the reputation of all the food outlets, at the same time, meeting the established quality and presentation standards. **Responsibilities** - Staffing and...
-
Workface Planner
6 months ago
Andaman and Nicobar Islands, India Bechtel Full time**Requisition ID: 275888** - ** Relocation Authorized: National - Family**: - ** Telework Type: Part-Time Telework**: - ** Work Location: Various Permanent Bechtel Office Locations** **Company Overview**: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown...
-
Piping Designer
6 months ago
Andaman and Nicobar Islands, India Bechtel Full time**Requisition ID: 270747** - ** Relocation Authorized: None**: - ** Telework Type: Part-Time Telework**: - ** Work Location: Various Permanent Bechtel Office Locations** **Piping Designer** **Work Location: Chandler, AZ / Houston, TX / Reston, VA** **Hybrid Schedule.** **Company Overview**: Since 1898, we have helped customers complete more than 25,000...
-
Guest Service Associate
6 months ago
Bhopal District, Madhya Pradesh, India Aishani Placement Full timeWe are looking for Guest Service Associate. Degree in hotel management or minimum 1 year of experience in any Hotel/Restaurant. Roles: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering...
-
Guest Service Associate@it
6 months ago
Thane District, Maharashtra, India AccorHotel Full timeCompany Description **Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day,...
-
Guest Service Associate
4 months ago
Ahmadabad District, Gujarat, India Shott Amusement Private Limited Full time**Guest Service Associate (Pune)** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Working Terms**: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming...
-
Reservation Executive; Hotel
2 months ago
Pune District, Maharashtra, India Adinath Agencies Full time**Profile Introduction**: **Key Responsibilities**: - Provide information about hotel services, rates, and availability to prospective guests. - Process reservation requests accurately and efficiently, ensuring all details are correct. - Update and maintain the reservation system, ensuring accuracy of guest information and bookings. - Communicate with...
-
Reservation Associate
6 months ago
Bangalore Rural District, Karnataka, India The Paul Bangalore (Unit Paul Resorts & Hotels Pvt. Ltd.) Full timeProcesses reservations by mail, telephone or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of the hotel...
-
Guest Relation
3 days ago
Ranga Reddy District, Telangana, India Sensys Technologies Pvt. Ltd Full time**Key Responsibilities**: - **Guest Interaction and Support**: - Greet guests as they arrive, providing a warm and welcoming atmosphere. - Assist guests with check-in/check-out processes (in hotels) or reservations (in restaurants). - Address and resolve guest concerns, complaints, and requests promptly and professionally. - **Customer Service...
-
Reservations/ Sales: Hotel
3 weeks ago
Chennai District, Tamil Nadu, India Adinath Agencies Full time**Profile Introduction**: **Key Responsibilities**: - Process all reservation inquiries accurately, ensuring all details are captured. - Assist guests with booking rooms, including special requests, room types, and durations of stay. - Update the Property Management System (PMS) and online reservation platforms with booking details. - Address reservation...
-
Guest Relation Executive
7 months ago
Singhbhum District, Jharkhand, India Dhanishtha Restro Pvt Ltd Full timeA Guest Relations Executive is a vital part of the hospitality industry, responsible for ensuring guests have a positive experience during their stay. Their role typically involves: **Guest Interaction**: Greeting guests, assisting with check-ins/check-outs, and handling inquiries, requests, and complaints promptly and courteously. **Customer Service**:...
-
Guest Service Associate@it
6 months ago
Thane District, Maharashtra, India ibis Thane Full timeCompany Description Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making...
-
Guest Delight Associate
1 month ago
Chennai District, Tamil Nadu, India Oriental Cuisines Pvt Ltd Full timeHi , Greetings from Oriental Cuisines Pvt Ltd !!! **Job Overview**: We are seeking a friendly and enthusiastic Guest Delight Associate to join our bakery team in Chennai. You will play a vital role in providing top-notch customer service, assisting guests with product choices, and maintaining high standards of quality and presentation. **Key...
-
Front Office Executive
6 months ago
Kodagu District, Karnataka, India Montrose Golf Resort & Spa Full timeResponsible for proper key control and other security measures. - Answers telephone in absence of telephone operator. - Transmits and receives telephone messages and sets up guests’ wake-up calls. - Date stamps, sorts, and racks incoming mail and messages. - Answers inquiries pertaining to hotel services, registration of guests, shopping, dining,...
-
Gsa (Front Office) Male Preferred
6 months ago
Khasi Hills District, Meghalaya, India Hotel Poinisuk Full timeGuest Service Associate (Front Office) is responsible for 1. Greet & Welcome Guest. 2. Take Reservations via Phone / mail. 3. Check-in & Check-out Guest. 4. Attending to Guest request. 5. Taking care of Guest Transportations etc... **Salary**: ₹7,000.00 - ₹8,000.00 per month **Benefits**: - Food provided - Paid time off Schedule: - Rotational...