Liner Support Executive
2 weeks ago
**ODeX India Solutions Pvt. Ltd
**Job Title**:Executive - Liner Support
**Reporting to **:Team Leader
**Division/Department**:Support
**Location**:Mumbai
**Experience**:6 months to 1 year
**Education**: Graduate***
**Language**: English / Hindi
**General Description**
**Job Responsibilities:
- **
1. Handles the customer requests and complaints.
2. Provide appropriate solutions and alternatives within the time limits.
3. Follow up to ensure resolution.
4. Follow communication procedures, guidelines and policies.
5. Computer Skill.
under pressure. Knowledge of Microsoft Office. Knowledge of ODeX would be an advantage.
Provide L1(Issue resolution with the basic knowledge and skill) support to resolve issue.
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