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Authorizer- Retail Liability Operations
4 weeks ago
**4 - 7 years**:
**Any Graduate**:
**Custody**:
**7 lkh ~ 9 lkh**:
Job Name - PA (Business Unit) : Authorizer - RLO - Retail Liability Operations
Job Title :(Job Name) - Authorizer - RLO
Business Unit (PA) : Operations
Team : (Sub team in the PA) Retail Operations
Reports to (job) : Team Leader - RLO / Unit Head - RLO
Location of role : Across Ops Locations
Job Fn: Retail Operations
Role Type: Individual
Contributor
No of direct reportees:
NIL
Travel Required: NIL
Job Purpose:
Processing/Authorizing of AODs/Customer Instructions/Transactions / Coordination with vendors
Scope limited to processing of transactions/routine activity with call taking / decisioning of limited
exceptions.
Authorizer manages the activities which are more complex in nature for e.g., Checking / Verification /
Authorization (financial and non-financial activities) & ensure Quality / TAT, Handle Query / Complaint
Resolution, Vendor / Deliverable Management etc., will be manned by this level.
Job
**Responsibilities**:
Actionable
Error Free
Processing
- Processing of transactions as per guidelines prescribed for the same and
ensures that respective checks and controls on day 1 & day 2 are done.
Ensure validation of request
TAT ComplianceEnsure processing within TAT
- Exception items to be brought to notice of Seniors
Process
Compliance
- Compliance to Internal policies / processes
Audit & Compliance: Systems and procedures are followed to comply with
Internal and External audits and ensuring NIL exceptions.
Exception
Processing
- Take judgmental calls wherever required
All other exceptions / rejects to be reviewed and brought to attention of Seniors
Share MIS on periodic basis
Branch / Business
Support
- Queries to be addressed promptly
Closure of referrals with adequate resolution and within TAT
MIS to be maintained for the process handled
Work towards reducing Customer Complaints
Give suggestions for improvement in processes
Educational Qualifications Key Skills
Graduation:
Certifications (if any)
AMFI Certification
IRDA Certification
NCFM Certification (Mandatory for
certain job roles)
CAIIB (Optional)
Internal Certification (NR Modules)
- Banking Product & Process Knowledge
Communication
Experience Required
Minimum experience in years - 1 yr
Exposure to banking preferable
Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with
for discharging duties)
With other team members
Team Leaders / Unit Heads
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