Retail Incharge

1 week ago

Kolkata, West Bengal, India Matrimony Full time
RetailEast Zone
Required Experience
Years

  • Posted On
  • 23 Aug 2023
Basic Section- New Job TitleNo.

Of Openings- 1- BAND- Band 1- Grade- Level 3- Designation- Retail Incharge- Campus/Non CampusEmployment TypeRequisition Type- Replacement- Employee CategoryTAT- 30- Closing Date- 06 Sep 2023- Organisational- Company- Matrimony.

Com- Business Unit- MM-Retail- Department- Retail- Sub Department- Retail- Country- India- Region- East Zone- State- West Bengal- City
  • Kolkata
- Working Location- Garia- IndustryFunctional AreaRoleSkillsSkill


SALES MANAGEMENT

SALES

SALES OPERATIONS

Minimum Qualification

GRADUATION

  • Job Description
    Department

Retail

Job Title

Retail In-Charge

Role

Retail In-Charge

About Us.
Department OverviewRole Overview**The
Retail In-charge is responsible for generating revenue for the retail outlet by handling inbound and outbound calls and walk-ins and also ensuring proper upkeep of the retail outlet

Job Purpose


To focus on revenue generation & meet targets by selling online memberships over the phone and face-to-face closures to the new and existing clients and maintaining relationships effectively.


Key Responsibilities
Responsible to build excellent customer relationship

Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements

Ensure customer retention and renewal of membership by providing effective customer support services

Responsible for the upkeep of the retail

Handling sales cash as per process and generating Pay in slips on receipt of payments and uploading the challan on the retail interface to support reconciliations

Ensuring timely opening and closing of the outlet and keeping it operational during functional hours

Striving to achieve set revenue targets

Ensure profile completeness of registered customers

Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements

Skills and Competencies

  • Pleasing personality, excellent verbal communication, telephone etiquette, fluency in the regional language, selling and telemarketing skills, listening skills and service orientation
  • Ability to understand the client requirements and sell the best suited package to them
  • Adept in MS Office and basic computer knowledge & basic mathematic calculations

Education and Experience
Graduate with minimum 1 year experience in Retail Sales/Customer Service/Direct Sales/B2C Sales etc.
Job Location

  • Kolkata

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