Product Support Executive

3 weeks ago

Chennai, India Full Creative Full time

**About Us**

FULL Creative is a Portland-based product company with offices in India (Chennai), the United Kingdom (Edinburgh) and Canada (Toronto). In the US, UK and Canada, we go by the name AnywhereWorks. We are on a mission to create a world that empowers people to work from Anywhere. FULL Creative brings together engineers, artists, analysts, product experts, account managers, sales executives, and marketers to build a future where Work is what you do, not where you do it.

**Our Mission**

FULL Creatives mission is to change how the world works. Ideas are not bound by place or time, and their implementation shouldn't be either. We are building towards a future when people can contribute free from limitations. We see the potential for a more inclusive, more competitive model where outputs trump inputs.

We believe people should be able to work and learn together whether they're across the table or across the world. In the conference room of your office building, on a commuter train, or sitting inside a sidewalk cafe, we empower people to communicate, collaborate, and produce. We don't just want to change the world, we want to improve it through solutions that scale, empower and disrupt expectations.

**Roles and Responsibilities**
- Troubleshoot and replicate issues related to the product and resolve them.
- Comprehend creative solutions to handle queries from customers and give them an excellent level of service.
- Attention to detail while trying to figure out the issues and while collaborating with the internal teams.
- Have thorough knowledge of the product while continuously working towards the product’s improvement.
- Achieve the KPI’S and objectives in the cadence set by the team.
- Learn and develop problem solving skill sets for product improvement.
- Flexible and receptive to change for continuous product transformation.

**Workspace Requirements**
- Private workroom with the ambience to handle calls.
- Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
- Good Internet speed (Above 50 MBPS Download and Upload) with the ability to be wired (LAN).
- Power backup (if you have frequent power cut issues).

**Requirements**:

- Minimum 1-3 years of experience in technical/customer support roles. (Preferably in a SaaS environment.)
- Passion towards amazing customer experience.
- Good interpersonal skills.
- Flexible to work 24/7.
- Good documentation skills to keep track of issues and tickets.
- Good knowledge on common apps and technologies in a professional environment.

**Salary**: ₹21,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift

Work Location: In person

**Speak with the employer**
+91 9148742124

  • Customer Support Executive

    1 month ago

    Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

  • Customer Support Executive

    4 weeks ago

    Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

  • Customer Support Executive

    3 weeks ago

    Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

  • Customer Support Executive

    3 weeks ago

    Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

  • Customer Support Executive

    1 week ago

    Chennai, Tamil Nadu, India Wee-support Full time

    Manage customer emails and chats - non voice processIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on...

  • Product Support

    2 weeks ago

    Chennai, India NCS SoftSolutions Full time

    Our Team - We take pride in our employee culture, which represents the diverse range of thought we provide to our clients. Be part of our team We're looking for passionate people to join us on our mission. We value flat hierarchies, clear communication and full responsibility. **Product Support**: Looking for a technically qualified Product Support...

  • Customer Support Executive

    3 weeks ago

    Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...

  • Head of Product

    2 months ago

    Chennai, India Antal India - Global Executive Recruitment Business Full time

    My client is a business transformation company pivoting to be a product engineering firm with operations across the globe. They excel in making organizations Agile and are currently in the seek of a Product Leader.“A product leader with 20+ plus years of experience who has delivered technology driven complex transformation programs to support core...

  • Head Of Product

    1 month ago

    Chennai, India Antal India - Global Executive Recruitment Business Full time

    My client is a business transformation company pivoting to be a product engineering firm with operations across the globe. They excel in making organizations Agile and are currently in the seek of a Product Leader. “A product leader with 20+ plus years of experience who has delivered technology driven complex transformation programs to support core...

  • Head of Product

    1 week ago

    Chennai, Tamil Nadu, India Antal India - Global Executive Recruitment Business Full time

    My client is a business transformation company pivoting to be a product engineering firm with operations across the globe. They excel in making organizations Agile and are currently in the seek of a Product Leader."A product leader with 20+ plus years of experience who has delivered technology driven complex transformation programs to support core operations...

  • Head of Product

    1 week ago

    Chennai, Tamil Nadu, India Antal India - Global Executive Recruitment Business Full time

    My client is a business transformation company pivoting to be a product engineering firm with operations across the globe. They excel in making organizations Agile and are currently in the seek of a Product Leader. "A product leader with 20+ plus years of experience who has delivered technology driven complex transformation programs to support core...

  • Product Support Executive

    1 week ago

    Chennai, Tamil Nadu, India Notion Press Full time

    About us:Keepsake, a rapidly growing consumer product from Notion Press, India's leading self-publishing platform, offers users a unique opportunity to transform their cherished memories into beautifully crafted photo books. As a Product Associate for Keepsake, you will play an integral role in supporting the Product Manager and cross-functional teams to...

  • Head of Product

    2 months ago

    Chennai, India Antal India - Global Executive Recruitment Business Full time

    My client is a business transformation company pivoting to be a product engineering firm with operations across the globe. They excel in making organizations Agile and are currently in the seek of a Product Leader. “A product leader with 20+ plus years of experience who has delivered technology driven complex transformation programs to support core...

  • Head of Product

    2 months ago

    Chennai, India Antal India - Global Executive Recruitment Business Full time

    My client is a business transformation company pivoting to be a product engineering firm with operations across the globe. They excel in making organizations Agile and are currently in the seek of a Product Leader. “A product leader with 20+ plus years of experience who has delivered technology driven complex transformation programs to support core...

  • Head of Product

    2 months ago

    Chennai, India Antal India - Global Executive Recruitment Business Full time

    My client is a business transformation company pivoting to be a product engineering firm with operations across the globe. They excel in making organizations Agile and are currently in the seek of a Product Leader. “A product leader with 20+ plus years of experience who has delivered technology driven complex transformation programs to support core...

  • Customer Support Executive

    6 days ago

    Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...

  • Customer Care Executive

    3 weeks ago

    Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...

  • Network Product

    2 months ago

    Chennai, India Industrial Support Services Full time

    **Job Types**: Full-time, Regular / Permanent Pay: ₹25,000.00 - ₹26,547.32 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package...

  • Network Product

    3 weeks ago

    Chennai, India Industrial Support Services Full time

    **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹26,547.32 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package...

  • Sales Support

    2 weeks ago

    Chennai, India Industrial Support Services Full time

    **Job Types**: Full-time, Regular / Permanent **Salary**: ₹23,000.00 - ₹26,547.32 per month **Benefits**: - Paid sick time - Paid time off - Provident Fund Day range: - Monday to Friday Shift: - Day shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package...