Pre Sales
1 week ago
**Job Details - Pre Sales - V&D**:
**Job ID**:
- RARR Job 3321**Job Title**:
- Pre Sales - V&D**Job Type**:
- Permanent**Job Location**:
- Bangalore**Total Experience**:
- 2 - 7 Years**Skills**:
- Presales, Avaya Products, Voice**Posted - **23/05/2023
**Job Description**:
What we are looking for
**Skill**: Voice & Network engineer
**Experience** 2 to 7 Years
**Location**: Bangalore
**Must have**:
Troubleshooting, diagnosing, and resolving incidents related to Avaya Core communication systems and associated technologies
Avaya Aura Messaging
Avaya Aura System Manager & Session Manager
Avaya Call Center Software w/ Advanced Features & Services
Avaya CMS Administration, Maintenance, Script Development & Deployment
Avaya Call Center Software w/ Advanced Features & Services
Provide administration and configuration MACD-level support
CALL MANAGER Features: CSS Partitioning, Call Routing and IP Phone Registration.
Installation and configuration of IP phones and Route patterns, Translation Pattern, Hunt - group, CSS, Partitions,Bulk Creation, SNR, MVA(DISA)
H323 / MGCP/SIP Gateways: Debugs (CCAPI & ISDN, CCSIP) reading on routers: 28XX / 38XX - 29XX / 39XX / 43XX
**Unified Communications**: IP Phone Set - up, Configuration & Registration
Dial - plan Management, Call Routing on Call Manager and Unity Connection servers.
Analyzing, designing, and troubleshooting enterprise collaboration networks.
Packet captures through Wire shark, RTMT.
Analyzing the traces & logs to troubleshoot different scenarios and search the root cause.
IP Phone (79xx, 88xx, 99xx, 89xx)
CALL MANAGER, CUC, IM&P, UCCX Maintenance, support, and upgrades
H323/ MGCP/ SIP/ CUBE implementation and support VCS Expressway, MRA, UCDT SIP Implementation & support to multi - vendor equipment.
Demonstrated experience in performing upgrades of IPO release10.X, 11.X
CCNA or CCNP Voice preferred.
**Network and Communication**:
Deep knowledge of Router & Switches
Understanding of SD WAN
Able to Build solutions around network development and Design.
Knowledge of Designing Campus Wifi is added advantage.
CCNA or CCNP certified.
**Minimum Qualification**:
10 years of full-time education
B Tech/ BE completion
Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)
4+ years network engineering experience with focus on IPT particularly CALL MANAGER
Hands on Knowledge/ Experience of H.323, H248, MGCP and SIP
Hands on Knowledge / Experience of Voice over Internet Protocol (VoIP) and IP
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