Logistics Coordinator

3 weeks ago


Delhi, India Ruup by Jyoti Fashion Full time

**JD: Client Communication and Logistics Coordinator(FEMALE CANDIDATES PREFERRED)**

**Position Overview**:
We are seeking a dedicated and detail-oriented individual to join our team as a Client

**Responsibilities**:

- Engage with clients in a professional and courteous manner, addressing their inquiries, concerns, and requests promptly and effectively.
- Maintain regular and proactive communication with clients to provide updates, gather necessary information, and ensure their satisfaction.
- Create and maintain a daily orders list using Excel or similar tools, accurately documenting client orders and requirements.
- Coordinate with internal staff, such as production teams or fulfillment personnel, to ensure timely processing and fulfillment of client orders.
- Oversee the orders and logistics process, ensuring smooth operations from order placement to delivery.
- Monitor order statuses, track shipments, and address any issues or delays that may arise.
- Collaborate with logistics providers to arrange and optimize transportation, ensuring timely and cost-effective delivery.
- Maintain accurate records of client communication, orders, and logistics activities for reference and future analysis.
- Identify opportunities for process improvement and efficiency in client communication and logistics coordination.

**Requirements**:

- Excellent verbal and written communication skills, with the ability to effectively communicate with clients and internal teams.
- Strong organizational skills and attention to detail to accurately manage client orders and logistics activities.
- Proficiency in using Excel or similar tools to create and maintain orders lists and track logistics data.
- Ability to multitask and prioritize effectively in a fast-paced environment to ensure timely order processing and delivery.
- Strong problem-solving skills to address client inquiries or logistics issues promptly and find suitable resolutions.
- Ability to work collaboratively with internal teams and logistics providers to coordinate order fulfillment and optimize logistics operations.
- Knowledge of customer service best practices and techniques to deliver exceptional client experiences.
- Familiarity with logistics and supply chain processes, including shipment tracking and coordination.
- Experience in a client-facing role or customer service environment is preferred.
- Ability to work independently and take initiative in managing client communication and logistics coordination.

Communication and Logistics Coordinator. You will play a vital role in ensuring smooth client interactions and efficient order processing and delivery.

**Salary**: ₹25,000.00 per month

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any prior experience in client communication and logistics management?
- Are you well versed in Ms-excel?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7294150430
Application Deadline: 10/08/2023



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