Sales Coordinator
5 months ago
Key Responsibilities:
1. Sales Support:
- Assist the sales team in preparing proposals, quotes, and sales presentations.
- Coordinate and track sales orders from initiation to delivery, ensuring timely and accurate order processing.
- Maintain and update sales and customer records in the CRM system.
2. Customer Service:
- Respond to customer inquiries, resolve complaints, and provide product/service information.
- Build and maintain strong relationships with customers to ensure customer satisfaction and retention.
- Coordinate with the customer service team to address customer concerns and ensure a seamless customer experience.
3. Communication and Collaboration
- Facilitate communication between sales team members, customers, and other departments (e.g., marketing, production finance, logistics).
- Coordinate sales meetings, conferences, and events, including scheduling, logistics, and follow-up activities.
- Provide regular updates and reports to the In house sales manager on sales performance, market trends, and customer feedback.
4. Administrative Tasks:
- Prepare and distribute sales reports, forecasts, and other relevant documentation.
- Assist in managing inventory levels, product availability, and pricing information.
- Handle administrative duties such as filing, documenting sales QMS(Quality Management System), data entry, and maintaining office supplies.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven experience in a sales support or coordination role, preferably in [industry/sector].
- Strong proficiency in Microsoft Office Suite and CRM software.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Customer-centric mindset with a passion for delivering exceptional service.
**Benefits**:
- Competitive salary and performance-based incentives.
- Comprehensive training and professional development opportunities.
- Health, dental, and retirement benefits.
- Fun and collaborative work environment with a supportive team.
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Master's (preferred)
Work Location: In person
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