Guest Service Associate

2 months ago


Pan Bazar Guwahati Assam, India Hotel Prag Continental Full time

As a Guest Service Associate in our Front Office, you will be the face of our hotel, ensuring that every guest receives a warm welcome and memorable stay. Whether you are just starting your career in hospitality or bring previous experience, we invite you to be a part of our dynamic team.

**Key Responsibilities**:

- Greeting and assisting guests with check-in and check-out procedures
- Managing guest reservations and room assignments
- Providing accurate information and responding to guest inquiries
- Ensuring guest satisfaction through personalized service
- Collaborating with other departments to meet guest needs

**Qualifications**:

- Strong communication and interpersonal skills
- Friendly and welcoming demeanour
- Ability to handle multiple tasks efficiently
- Proficiency in English; additional languages are a plus
- Basic computer skills

**Why Join Us?**
- Competitive salary with growth opportunities
- Comprehensive training and professional development
- Friendly and supportive work environment
- Opportunity to work with a diverse and talented team.

Pay: ₹9,000.00 - ₹12,000.00 per month

**Benefits**:

- Food provided
- Paid time off

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Guest Service Associate in Front Office (Hotel): 1 year (required)

**Language**:

- Hindi & English (required)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person



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