Guest Service Associate
2 months ago
As a Guest Service Associate in our Front Office, you will be the face of our hotel, ensuring that every guest receives a warm welcome and memorable stay. Whether you are just starting your career in hospitality or bring previous experience, we invite you to be a part of our dynamic team.
**Key Responsibilities**:
- Greeting and assisting guests with check-in and check-out procedures
- Managing guest reservations and room assignments
- Providing accurate information and responding to guest inquiries
- Ensuring guest satisfaction through personalized service
- Collaborating with other departments to meet guest needs
**Qualifications**:
- Strong communication and interpersonal skills
- Friendly and welcoming demeanour
- Ability to handle multiple tasks efficiently
- Proficiency in English; additional languages are a plus
- Basic computer skills
**Why Join Us?**
- Competitive salary with growth opportunities
- Comprehensive training and professional development
- Friendly and supportive work environment
- Opportunity to work with a diverse and talented team.
Pay: ₹9,000.00 - ₹12,000.00 per month
**Benefits**:
- Food provided
- Paid time off
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Guest Service Associate in Front Office (Hotel): 1 year (required)
**Language**:
- Hindi & English (required)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
-
Housekeeping Supervisor
2 months ago
Pan Bazar, Guwahati, Assam, India Hotel Prag Continental Full time**Key Responsibilities**: - Oversee daily housekeeping operations to ensure a spotless and welcoming environment for all guests. - Lead, train, and motivate the housekeeping team to maintain the highest standards of cleanliness and organization. - Conduct regular inspections of guest rooms and public areas to ensure compliance with hotel policies and...
-
Customer Service Associate
2 months ago
Guwahati, Assam, India NY Cinemas LLP Full time**Job Profile**: - Assist guest to their respective and allotted seats - Deliver Food to Guest - Cleaning the cinema theatre before and after the shows - Giving Customer - Access control of the theatre - Experience in managing a cinema site - Experience in managing a team - customer service skills - Good communication skills - Flexible approach to the work...
-
Front Office Receptionist/ Guest Hostess
6 months ago
Guwahati, Assam, India Pensive Supremo Edu Private Limited Full timeGreeting and Welcoming Guests. - Managing Phone Calls. - Customer Service. - Maintaining Records. - Keeping abreast of food and offer attractions that may be of interest to guests. - Serving as a host at parties, and ensuring that all relevant preparations are made for the event. **Requirements**: - **Diploma** or **Bachelors** in **Hospitality Management...
-
Front Office Associate
6 months ago
Amingaon, Guwahati, Assam, India SACHIKA HOTELS( A Unit of Shakuntala's Hospitality) Full timeA Front Desk Associate works at the front desk or reception area, welcoming and assisting guests during check-in and check-out, managing inquiries, reservations, and communication channels, processing payments and maintaining accurate records, coordinating with other departments for guest services, - Communicate with the booking, housekeeping and maintenance...
-
Front Office Associate
1 month ago
Amingaon, Guwahati, Assam, India SACHIKA HOTELS( A Unit of Shakuntala's Hospitality) Full timeA Front Desk Associate works at the front desk or reception area, welcoming and assisting guests during check-in and check-out, managing inquiries, reservations, and communication channels, processing payments and maintaining accurate records, coordinating with other departments for guest services, - Communicate with the booking, housekeeping and maintenance...
-
Guest Relations Officer
6 months ago
Dispur, Guwahati, Assam, India Placement Corporation Guwahati Full timeWelcoming guests in a friendly and professional way. Addressing and escalating customer complaints. Providing information about facilities, programs and other services. **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Fixed shift Supplemental pay types: -...
-
Front Office Associate
1 month ago
Fancy Bazar, Guwahati, Assam, India Hotel Dynasty Full timePerform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods. - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates and amenities -...
-
Room Service Order Taker
6 months ago
Guwahati, Assam, India Career Destination India Full time**Responsible for answering all telephone calls and prioritizing said calls.**: - **Should be able to provide recommendations and suggestions to guests upon request.**: - **Coordinate with Room Service Waiter/ Waitress, Captains, and Minibar Attendant.**: - **Promptly handle guest queries, complaints, and all issues professionally.** **Salary**:...
-
Guest Relationship Officer
6 months ago
Guwahati, India AM foods Full time**Leading Guest Services Teams** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Serves as a role model to demonstrate...
-
Room Service Order Taker
6 months ago
Guwahati, Assam, India SHOOLIN GRAND Full timeTo be responsible for charging all Food and Beverage and miscellaneous items in the In Room Dining. - To answer In Room Dining telephones and advise, assist and take orders correctly, recommending and selling as appropriate, according to In Room Dining core standards. - To know and check daily all menus and wine lists especially daily and weekly specials...
-
guest relation executive
3 weeks ago
Guwahati, Shillong, India Skyway Airlink Private Limited Full timeDescriptionWe are seeking a highly motivated Guest Relations Executive to join our team. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a passion for providing exceptional customer service. The Guest Relations Executive will be responsible for managing guest inquiries, complaints, and requests while ensuring...
-
Hostess for Restaurant
6 months ago
Guwahati, Assam, India AM foods Full timeRequired minimum 1 year experience in hotel/restaurant industry Ensure that everything guests will be needing is in order and clean - Estimate wait times for guests - Monitor guest waiting list - Provide a menu for customers and explain the specials - Regularly check the reservation book for next meal reservations - Answer customer’s question accurately -...
-
Reservation Associate
8 months ago
Guwahati, Assam, India AccorHotel Full time**Company Description** - Be a part of global community in hospitality industry. - Learning and growth opportunities. - Wide range of employee related benefits. - Get a opportunity to be a part of Heartist culture. - Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure. - Ensure...
-
Steward
6 months ago
Guwahati, Assam, India HOTEL MAYFLOWER Full timeJOB Responsibilities: - Greeting patrons, and if needed, confirming and taking reservations - Escorting guests to tables - Answering phone calls and giving basic information on reservations, availability, restaurant hours and services - Preparing for guests by cleaning and setting tables - Setting up any seasonal decorations, candles, or table cloths -...
-
Bar Service Expert
2 months ago
Guwahati, Assam, India AccorHotel Full timeAbout the Role:We are seeking a skilled Bar Service Expert to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and enjoyable.Key Responsibilities:Provide professional, friendly, and engaging service to guestsAssist guests with...
-
Office Assistant
6 months ago
Guwahati, Assam, India The Hans Foundation Full time**BACKGROUND** The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an...
-
Hospitality Trainer
6 months ago
Guwahati, Assam, India Pensive Supremo Edu Private Limited Full timeIdentify training needs and objectives for various hotel departments, including **front desk**, **housekeeping**, **food and beverage**, and management. - Develop comprehensive training programs, materials, and resources to meet these needs. - Facilitate training sessions through presentations, hands-on activities, and workshops. - Ensure that training...
-
Professional Gre Therapist
1 month ago
Guwahati, Assam, India Urban Nirvana Wellness Full timeExperienced/ Fresher's for different locations in Central India, Good Salary, Free Food and accommodation provided. Only professionals required. You will be responsible to provide an excellent and consistent level of service to your customers. The Massage Therapist is responsible to perform professional massage therapy, body treatments, facials, manicures,...
-
Bar Executive
6 months ago
Guwahati, Assam, India AM foods Full timeExciting Opportunity: Bar Executive Wanted! Are you a visionary leader with a passion for crafting exceptional bar experiences? Elevate your career as a Bar Executive with our renowned establishment! **Responsibilities**: - Lead and inspire a team of talented bartenders and mixologists to deliver top-notch service and innovative beverage offerings. -...
-
Server/waiter
4 weeks ago
Bhangagarh, Guwahati, Assam, India Tusti Foundation Full timeAs a Waiter, you will be responsible for providing exceptional service to guests, ensuring their dining experience is enjoyable and memorable. You will take food and drink orders, serve meals, handle payments, and address customer inquiries with a professional and friendly demeanor. Your primary role is to create a positive guest experience by ensuring the...