Reservation Associate

7 months ago

Guwahati Assam, India AccorHotel Full time

**Company Description**
- Be a part of global community in hospitality industry.
- Learning and growth opportunities.
- Wide range of employee related benefits.
- Get a opportunity to be a part of Heartist culture.
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings.
- Responsible for ensuring that all reservation filing and correspondence is carried out daily..
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

**Qualifications**
- Guest focused personality is essential
- Prior experience working with Opera or a related system experience is an asset
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus Point.

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