Chat Support Executive
2 months ago
individuals since its inception. Our platform offers a user-friendly interface, advanced search options,
and personalized matchmaking services to ensure our users find their perfect match with ease.
Job Location: Saki Naka, Andheri
, Permanent
**Job Description**:
a Customer Relationship Manager, you will be responsible for delivering exceptional service to our
from diverse backgrounds and cultures while contributing to the success of one of the leading
matrimonial platforms in the world.
Roles and Responsibilities:
- Provide accurate information about our services, subscription plans, and membership features.
- Assist customers in navigating our website and resolving any technical issues they encounter.
- Address customer concerns, complaints, and feedback with empathy and professionalism.
- Work closely with other departments to ensure prompt resolution of customer issues.
- Maintain a high level of customer satisfaction by exceeding service standards and expectations.
- Adhere to company policies and procedures while handling customer interactions.
- Keep accurate records of customer interactions and transactions using our CRM system.
**Requirements**:
- Excellent communication skills in English, both written and verbal.
- Ability to type quickly and accurately while chatting with customers.
- Strong interpersonal skills with a customer-centric approach.
- Good problem-solving skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Flexibility to work rotational shifts, including weekends and holidays.
- Minimum educational qualification: HSC or equivalent.
**Benefits**:
- Competitive salary with a maximum of 21k in hand.
- Opportunity to work with a reputable and globally recognized brand.
- Comprehensive training programs to enhance your skills and knowledge.
- Friendly and supportive work environment.
- Career growth and advancement opportunities within the organization.
Work Schedule:
- Rotational shifts (any 9 hours), Rotational Day shifts for female employees.
- 2 rotational offs per week.
Interview Rounds:
1. HR
2. Operations
3. Manager
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹21,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Blended Process: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Chat Support Executive
6 days ago
Mumbai, Maharashtra, India Grace Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Chat Executive **Working Days**: 5 days (Rotational Off) **Qualifications**: - Minimum HSC (Higher Secondary Certificate) qualification required. - Graduates preferred. - Fresh graduates can apply. We are looking for experienced individuals with a background in chat support to join our team as...
-
Chat Support Executive
1 month ago
Andheri East, Mumbai, Maharashtra, India EbixCash Global Services Pvt Ltd Full time**Responsibilities**: - Interact with customers to provide and process information in response to inquiries, concerns and requests about courses. - Promptly answer & support related chats. - Follow up and make scheduled call backs to customers where necessary. - Update customer information in the database during and after each call. - Answers incoming...
-
Chat Support Executive
2 days ago
Andheri, Mumbai, Maharashtra, India Jobegy Full timeAndheri East Near to Chakala Metro International Chat Gaming Process (Customer support to African Clients) Excellent English communication required (B28 high) Maximum age 35 - Salary range 20,000 - 34,000 in hand (Salary will be depended on last drawn and interview) Morning Shift: 7 am to 4 pm General Shift: 10 am to 7 pm Afternoon Shift: 1 pm to 10...
-
Chat Support Executive
6 days ago
Mumbai, Maharashtra, India AFTERSHOCK Full time**Job Title: Chat Support Executive** **Position Overview**: Experience: 1-2 years Location: Santacruz **Key Responsibilities**: - **Provide Chat Support**: - Respond promptly to customer inquiries and requests via chat channels, including live chat on our website, messaging apps, and social media platforms. - Assist customers with product information,...
-
Chat Support Executive
2 weeks ago
Andheri, India SmartLevo Innovation Full timeJobOverviewJuniorposition with 1 to 3 years of experience in Andheri MaharashtraIndia. FullTime employment at Smart Levo Innovation with 1150employees excelling in Real Time Data Solutions Talent Acquisitionand End to End StaffingSolution.QualificationsandSkillsExperiencein Live Chat supportExcellent communicationskillsFamiliarity with USProcessAbility to...
-
Chat Support Executive
2 weeks ago
Mumbai, Maharashtra, India Grace Staffing Services Full time**Job Title: Chat Process Executive (UK Shift)** **Location**: Vikhroli, Mumbai **Shift Timing**: UK Shift, 5 days working with 2 rotational offs **Qualifications**: - Graduate or HSC qualified - Minimum 1 year of experience in a similar role - All necessary documents must be in place - Strong communication skills with proper Cluster 3...
-
Chat Support Executive
1 month ago
Mumbai, Maharashtra, India HR POWER PAK Full time**Job Summary**: Location: Santacruz Experience: 1-2 years **Key Responsibilities**: - **Customer Assistance**: - Respond to customer inquiries and provide assistance through our online chat platform in a timely and professional manner. - Address customer questions, concerns, and issues related to products, services, orders, payments, and account...
-
Chat Support Executive
2 months ago
Andheri, Mumbai, Maharashtra, India SQUARCELL RESOURCE INDIA PVT LTD. Full time**Company Name**: Tech Mahindra **Location** :Mumbai **Qualification** : HSC/ Graduation **Exp Required** : Fresher/ 6 months exp **Title**: Customer Care Representative Specialists require in-depth knowledge of the products or services being rendered, great communication skills and customer handling skills. The ability understand customer requirement...
-
Chat Support Executive
2 days ago
Mumbai, India Jobegy Full timeWFH HIRING PAN INDIA Sales and Customer Service - CHAT - Interups - US Shift (24*7 shift) - 5 days working - 2 roaster off - 4.5lpa ctc 37,500 - 33k in - Customer/Sales Chat executive - Age limit - max 33 - Pref (sales/finance background) - Min 1yr sales/cs (chat exp) mandate - HSC/Grad - Aptitude test, HR Round (10 que) 8 marks needed Hsc /Graduate with 1...
-
Chat Support Executive
2 months ago
Mumbai, India Circle Tattoo Full timeA chat executive is responsible for providing customer support and assistance through online chat platforms. Their job involves responding to customer inquiries, resolving issues, and guiding them through various products or services. They should have excellent communication skills, be able to multitask efficiently, and maintain a friendly and professional...
-
Chat Support Executive
2 weeks ago
Navi Mumbai, Maharashtra, India DNM HR Solution Full timeUrgent Hiring for Chat Support Executive/ Customer Support Executive - Face to face interview - Work from office - Need Good English Communication - Voice and Non voice process are available - Salary upto 35k for Sales and 25k CTC for Customer Support - Job Location - Turbhe, Thane and Malad **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 -...
-
Chat Support Executive
1 month ago
Mumbai, Maharashtra, India Grace Staffing Services Full time**Job Title: Customer Support Representative (US Chat Process)** **Location: Mumbai, India** **Working Days: 5 days a week** **Shift Timing: Rotational US Shift (10 hours/day)** **Days Off: 2 rotational offs** **Benefits: Pick-up and Drop-off provided** **Key Responsibilities**: - **US Chat Process**: - Engage with customers via chat to address...
-
Chat Support
1 month ago
Mumbai, India MyGlit Full time**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Night Shift **Industry**:BPO / ITES **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling Key Skills: good communication skills - **CHAT** **SUPPORT** Job Title: Non Voice (Chat Process) - Night Shift Salary upto 15.5k in hand - We are looking for enthusiastic...
-
Chat Support Executive
2 days ago
Mumbai, India Enhanceplus Consultants Full time**Job Title: Chat Support Executive - Mumbai** Are you a skilled communicator with a passion for delivering exceptional customer service? We are actively seeking a Chat Support Executive to join our team in Mumbai. As a key player in our customer support division, you will engage with customers via online chat, providing timely and effective...
-
Chat Executive
2 days ago
Andheri, Mumbai, Maharashtra, India Jobegy Full timeJob Location Andheri East Mumbai International Chat Gaming Process (Customer support to African Client) - Minimum 6 months domestic / international experience required in chat process **Excellent English communication required (B28 high**) - Salary range 20,000 - 34, 000 in hand (Salary will be depended on last drawn and interview) - Shift timing...
-
Chat Support Executive
2 months ago
Mumbai, India Gratitude India Full time**Job Title**: **Non-Voice (Chat Process) - Night Shift** We are looking for enthusiastic individuals to join our team as Non-Voice (Chat Process) executives for our Night Shift. As a Non-Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and...
-
Chat Executive
2 months ago
Andheri, Mumbai, Maharashtra, India Jobegy Full timeLocation Andheri international Chat Gaming Process (Customer support to African Clients) Fresher or experience. Excellent English communication required (B28 high) Maximum age 35 - Salary range 20,000 - 34,000 in hand (Salary will be depended on last drawn and interview) Morning Shift: 7 am to 4 pm General Shift: 10 am to 7 pm Afternoon Shift: 1 pm to...
-
Chat Support Executive
2 weeks ago
Mumbai, India Destek business pvt ltd Full time**We have an urgent opening for Chats Support Executive** **Post** : Chats Support Executive **Location**: Mumbai **Salary**: Up to 30k per month **Experience**: - 0 to 3 Years **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per...
-
Chat Support Executive
2 weeks ago
Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full timeindividuals since its inception. Our platform offers a user-friendly interface, advanced search options, and personalized matchmaking services to ensure our users find their perfect match with ease. Job Location: Saki Naka, Andheri , Permanent **Job Description**: a Customer Relationship Manager, you will be responsible for delivering exceptional service...
-
Chat Support Executive
2 days ago
Andheri East, Mumbai, Maharashtra, India Shaadi.Com Full timeindividuals since its inception. Our platform offers a user-friendly interface, advanced search options, and personalized matchmaking services to ensure our users find their perfect match with ease. Job Location: Saki Naka, Andheri , Permanent **Job Description**: a Customer Relationship Manager, you will be responsible for delivering exceptional service...