Csa (Customer Service Associate)
1 month ago
Responsibilities for Customer Service Associate
- Respond promptly and professionally to walk in customer inquiries in person.
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
9529914125
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹17,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 7219545594
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