CRM Executive

2 months ago


Chandigarh Chandigarh, India NGCC INFRATECH (OPC) PVT. LTD Full time

Customer Relationship Management (CRM) Executives have to interact with customers to handle enquiries, complaints and process orders, so they must be able to communicate clearly.

**CRM Executive Roles and Responsibilities**:

- Understands Customer Needs.
- Manage concerns and complaints.
- Building and maintaining Customer Relationships.
- Know your competition and strategies.
- Monitor customer relation strategies.
- Automation and Workflow.
- Monitor business competitors.
- Monitor industry trends
- Loyalty and retention marketing strategies.
- Dynamize existing workflows and strategies.
- CRM administration.

**Address: OM electricals SCO 19, Madhya Marg, Sector 26, Chandigarh, 160019**

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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