CRM Executive
8 months ago
**Job Summary**:
**Key Responsibilities**:
**_CRM Tools Management:_**
- Utilize Salesforce, Marketing Cloud, Karix, and Moengage to manage customer data and automate marketing processes.
- Customize and configure CRM tools to meet specific business needs.
- Ensure data accuracy and consistency within the CRM system.
**_Customer Segmentation:_**
- Implement effective customer segmentation strategies to tailor marketing messages.
- Work closely with the marketing team to identify and define customer personas.
**Qualifications**:
- Bachelor’s degree in marketing, Business, or a related field.
- Familiarity with CRM tools such as Salesforce, Marketing Cloud, Karix, and MO-Engage.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills.
- Detail-oriented with a focus on delivering high-quality work
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