CRM Executive
6 months ago
Customer Relationship Management (CRM) Executives have to interact with customers to handle enquiries, complaints and process orders, so they must be able to communicate clearly.
**CRM Executive Roles and Responsibilities**:
- Understands Customer Needs.
- Manage concerns and complaints.
- Building and maintaining Customer Relationships.
- Know your competition and strategies.
- Monitor customer relation strategies.
- Automation and Workflow.
- Monitor business competitors.
- Monitor industry trends
- Loyalty and retention marketing strategies.
- Dynamize existing workflows and strategies.
- CRM administration.
**Address: OM electricals SCO 19, Madhya Marg, Sector 26, Chandigarh, 160019**
**Job Types**: Full-time, Fresher
Pay: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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