Front Office Executive
3 weeks ago
**JOB DESCRIPTION**:
**Position Summary**:
The position is responsible for the efficient rooming of hotel guests. Extends special assistance to VIP guests on their stay at the hotel such as facilitating check-in and check-out, arranging transportation requirements and attending to special requests and queries.
**ESSENTIAL FUNCTIONS**:
Pre-blocks/pre-registers all guests to facilitate check in on arrival at the hotel.
Pre-assigns rooms and accommodates special guest requests whenever possible.
Greets and welcomes hotel guests.
Sell, registers and assigns rooms to incoming guests ensuring that registration cards are properly accomplished.
Maintains guest history file of all guest as reference for their preference, special requests, and room rates during their last stay at the hotel.
Stays up-to-date on room rates, packages, and special promotions. Has an accurate awareness of building and room locations, types of rooms, room features and amenities.
Makes same-day and future reservations when necessary. Knows cancellation and deposit procedures.
Processes and posts charges and settlements in a timely manner.
Blocks off rooms for confirmed reservation based on Room Reservation form. Takes note of reservation details such as floor request, room category, and other amenities.
Coordinates with Housekeeping for their immediate set-up or cleaning of vacant rooms to be occupied by guests who have already checked-in.
Performs cashiering procedure: posting of charges, check-out and collecting payment.
Attends to guest, check outs in a friendly and professional manner.
Presents statements of charges to departing guests and receive payment.
Uses proper telephone etiquette and always takes proper and complete messages.
Keeps updated on current hotel happenings by reading all front desk logs and memos. Be aware of daily activities and meetings taking place at the hotel. Attends to guest complains, inquiries and requests. Refers problems to superior whenever necessary.
Prepares requisition for supplies.
Prepares the registration form, and key for the arrival of the day. Update guest profile.
Keeps the reception area neat and professional in appearance.
Manages front desk area and monitor the telephone console.
Prepare & submit C forms in timely manner. Issue liquor permits & new sim card letter with proper record verifications.
Check hotel vehicle for guest use & ensure they are as per standard.
Promotes and maintains good public relation with Travel Agencies, Commercial Accounts and Government Offices if applicable.
Notes requests for wake up calls, transport arrangements and other general inquiries.
Responsible for heritage walk & its transportation. Make an alternative arrangement in case of cancel heritage walk.
Communicates with other departments regarding group and VIP check-ins.
Handles inquiries for group or company reservation and gets detail for function requirement.
Performs all assigned duties efficiently, technically correct, follows Company policies, rules and regulations, requests of Superiors, adheres to procedures and achieve a high standard leading to total guest and Company satisfaction.
Updates oneself and follow security/fire/safety procedures according to Company’s rules and regulations. Ensures that all employees have a complete understanding of and adhere to the hotel policies relating to Fire, Hygiene, Health and Safety.
Attends departmental meeting and training when requested.
Up sale and cross market all hotel product and services.
Performs other duties that may be assigned by immediate superiors from time to time.
**Education**:
A bachelor’s degree preferably in Hotel and Restaurant Management
**Knowledge**:
Front Office Policies and Procedures
Service and Product Knowledge
Cashiering
Basic Accounting Principles
PMS, PABX, Fax and Telephone Functions
Hotel Management System
**Skills**:
Numerical skills
Computer skills
Report writing skills
Communication skills
Interpersonal skills
**ATTRIBUTES**:
Courteous
Cooperative
Reliable
Can work in a multi-racial and cross-cultural environment
**EXPERIENCE**:5 to 6 years
-
Front Office Executive
3 months ago
Ahmedabad, Gujarat, India HN Safal Full time**Front Office Executive**: 1 Years Of Experience **Description**: HN SAFAL is hiring an experienced front office executive with excellent communication and interpersonal skills. **Qualification, Duties & Responsibilities**: - **Reporting to management and performing administrative duties****: - **Answering telephone calls, as well as screening and...
-
Front Office Executive
18 hours ago
Ahmedabad, Gujarat, India Medhavi Skills University Full time**Position**: Front Office Executive **Location**: Ahmedabad, Naroda **Employment Type**: Full-Time **Job Summary**: The Front Office Executive is responsible for managing front desk operations and providing an excellent first impression to clients and visitors. The role includes handling administrative tasks, answering and directing calls, scheduling...
-
Front Office Executive
4 months ago
Ahmedabad, Gujarat, India Rishika Health Full timeWe are seeking a highly organized and experienced Front Desk/Admin Executive to join our team. As the Front Desk/Admin Executive, you will play a crucial role in maintaining efficient operations within our organization by providing exceptional administrative support. Responsibilities: 1. Reception Handling 2. Admin Work Management 3. Housekeeping and...
-
Front Office Executive
5 months ago
Ahmedabad, Gujarat, India kskRecruiters Full time**OPEN VACANCY FOR FEMALES ONLY!!!** **Designation - Front Office Executive** **Location - Ahmedabad** **Experience - Min 3 Years** **Qualification-12th Pass / Graduated** **Age Limit - Max 30 Years** **Dress Code - Shirt + Knee Length Skirt** **Key responsibilities of the Front Office Executive** - Responsible for handling internal and external calls...
-
Front Office Executive
5 months ago
Ahmedabad, Gujarat, India Panacea Healthcare Management Full timeDesignation : Front Office Executive No. of Position : 05 Location : Ahmedabad Education : Any graduate Experience : 0-1 Year **Salary**: 12000/- to 15000/- (CTC) contact number: 7878098800 **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 7878098800
-
Front Desk Executive
5 months ago
Ahmedabad, Gujarat, India Place1India Full time**Front Desk Executive Jobs in Ahmedabad**: **Front Office Job Vacancy in Ahmedabad for Female**: Position Name - Front Desk Executive Location - Navrangpura Ahmedabad Total Openings - 1 Female Qualification - Graduates Salary Base - up to 25000 - Depends on Exp Industry - Manufacturing Company Experience - Min 2 to 4 Year experience as Front Desk...
-
Front Office Executive
5 months ago
Ahmedabad, Gujarat, India JLL Full timeJLL supports the Whole You, personally and professionally. Receptionist/Front Office Executive Integrated Facilities Management **What this job involves**: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you’ll be in charge of one of the busiest places in the...
-
Front Office Executive
2 weeks ago
Ahmedabad, Gujarat, India TGB Banquets and Hotels Limited Full timeFront Office Executive Job DescriptionWe are seeking a highly organized and detail-oriented Front Office Executive to join our team at TGB Banquets and Hotels Limited.Key Responsibilities:Provide exceptional customer service to guests and visitors.Manage front desk operations, including scheduling appointments and meetings.Handle administrative tasks, such...
-
Front Office Executive
5 months ago
Ahmedabad, Gujarat, India Kapil Consultancy Recruitment Services Pvt Ltd Full timeJob Description: The receptionist is often the first contact between the company and its clients or customers. In addition to greeting visitors and guests, the receptionist also provides administrative support to the entire organisation. Responsibilities Typical responsibilities of a front desk executive include: greeting clients and setting a positive...
-
Front Office Executive
2 weeks ago
ahmedabad, India Sikich India Full timeSikich is seeking a Front Office Executive with 5-7 years of experience to join our dynamic team, who will be the first point of contact for visitors. This person would be mainly responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication within the office. The ideal candidate will have excellent...
-
Front Office Executive
4 months ago
Ahmedabad, Gujarat, India Devya Hotels and Resort Pvt Ltd Full timeA Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies. **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided Schedule: - Rotational...
-
Front Desk Executive
2 months ago
Ahmedabad, Gujarat, India iQue ideas Full time**Job Summary** The Front Office Executive is the face of the organization that an enquirer or a student comes across first. So the professional in this role has to be accurate and capable enough to handle the Front Desk queries. **Responsibilities and Duties** The core Job role of the Front Desk Receptionist will be: - Handling enquirers and Front...
-
Front Office Executive
4 months ago
Satellite, Ahmedabad, Gujarat, India Makoto HR Solutions Full timeJob Opening in Ahmedabad Front Office Executive - Females Location - Ahmedabad - Satellite Road Budget - 18000 to 20000 in hand per month Qualification - Gradate Applicants should have good communication skill and knowledge about front desk operations, guest management. **Salary**: ₹18,241.73 - ₹20,476.56 per month **Benefits**: - Health...
-
Front Desk Executive
2 months ago
Ahmedabad, Gujarat, India Capacité Business Services Full time**Designation**: Front Desk Executive (Real Estate) **Department**: Admin **Industry**: Real Estate Developer **Job timings**: 10:00 AM to 07:00 PM **Working days**: Six days a week **Job Location**: Iskcon - Ambli Road, Ahmedabad **Job Overview**: Front office executives are responsible for managing the front desk and reception area of an office....
-
Front Office Receptionist
5 months ago
Ahmedabad, Gujarat, India Orion Healthcare Solution Full timeWe are hiring for Front Office Executive for our Leading Hospital Ahmedabad,Gujarat. Any Graduate Soft communication with excellent presentation. Experience: 1 to 2 Years Freshers with Good Communication are allowed. Job Description: - A front office executive is responsible for attending the incoming calls, responding to them and transferring the call...
-
Front Office Executive
2 weeks ago
Ahmedabad, India Sikich India Full timeSikich is seeking a Front Office Executive with 5-7 years of experience to join our dynamic team, who will be the first point of contact for visitors. This person would be mainly responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication within the office. The ideal candidate will have excellent...
-
Front Office Executive
2 days ago
Ahmedabad, India Sikich India Full timeSikich is seeking aFront Office Executivewith 5-7 years of experience to join our dynamic team, who will be the first point of contact for visitors. This person would be mainly responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication within the office. The ideal candidate will have excellent...
-
Front Office Executive
4 months ago
Vadodara, Gujarat, India PARUL UNIVERSITY Full timeWe are looking for front office executive for Parul University. A front office executive at a university, your role is crucial in providing a welcoming and efficient environment for students, faculty, staff, and visitors. You will be responsible for handling various administrative tasks, coordinating communication, and ensuring a positive experience for...
-
Front Office Executive
5 months ago
Vadodara, Gujarat, India PARUL UNIVERSITY Full timeWe are looking for front office executive for Parul University. A front office executive at a university, your role is crucial in providing a welcoming and efficient environment for students, faculty, staff, and visitors. You will be responsible for handling various administrative tasks, coordinating communication, and ensuring a positive experience for...
-
Front Office Executive- Vadodara
5 months ago
Vadodara, Gujarat, India Anuroop Wiwaha Pvt. Ltd. Full timePosition: Front Office Executive Department - Counter Work experience - Fresher or 6 months - 1 year experience Work Schedule: Full time/ 6 days/ Weekend Availability. The Front Office Executive is responsible for delivering exceptional customer service and ensuring smooth operations at the counter. They assist customers with inquiries, process...