Chat Support Executive
6 days ago
Job description
- Job Overview:
- As a Chat Support Representative, you'll help users, answering questions, and solving problems. Your goal is to keep users happy and using our app for longer.
- Excellent English skills are a must.
- Location: Surat (on-site only).
- Employment Type: Full-Time/Part Time.
- Key Responsibilities:
- Chat with Users: Help users via chat with their questions and issues.
- Quick Responses: Reply fast and accurately to keep users satisfied.
- Solve Problems: Fix user issues while being friendly and professional.
- Keep Users Engaged: Use good communication to make users stay longer on our app.
- Collect Feedback: Get user feedback and share it with our team.
- Stay Informed: Know our app’s features and updates.
- Work with Team: Cooperate with team members for a smooth user experience.
- Requirements:
- Education: Any.
- English Skills: Excellent English, both written and spoken.
- Communication: Great at talking and writing to people.
- Customer Service: Friendly and patient with users.
- Problem Solver: Good at solving issues quickly.
- Team Player: Work well with others.
**Job Types**: Full-time, Part-time, Permanent, Fresher
Pay: ₹5,000.00 - ₹10,000.00 per month
Expected hours: No less than 21 per week
**Benefits**:
- Flexible schedule
- Leave encashment
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Varachha, Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Location**:
- Varachha, Surat, Gujarat (required)
Work Location: In person
**Speak with the employer**
+91 9510665526
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