![Astute Management Solutions & Services Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Chat Support Executive
2 weeks ago
Explain the Company’s products, current promotions, and processes to clients
- Provide post-sale support
- Build rapport with customers through friendly, engaging communication
- Respond swiftly and courteously to customer complaints or inquiries
- Address inbound inquiries
- Collaborate with assigned loans officer and ensure alignment
- Manage and resolve customer complaints, and escalate issues as required
- Informs clients by explaining procedures; answering questions; providing information
- Follow up on customer as necessary
- Good Communication Skill (English Must)
Position : Chat Support Executive
Experience : In Call Center / Chat Operations Preferred
Joining : Immediately
5 Days Working (US Shift : 04:00 PM to 01:00 AM)
Saturday & Sundays Off
**Salary**: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- What is your current Salary ?
- What is your expected Salary ?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
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