Chat Support Executive

2 weeks ago

Ahmedabad Gujarat, India Intelivita Full time

Job Summary:
Key Responsibilities:
Engage with customers through chat to address inquiries and resolve issues promptly.

Maintain a typing speed of at least 40 words per minute.

Demonstrate a high level of proficiency in English, with strong written and verbal communication skills.

Utilize problem-solving skills to handle customer complaints or concerns effectively.

Multitask between multiple chat conversations simultaneously without compromising service quality.

Provide product and service information to customers as required.

Document customer interactions and transactions accurately, logging all contact information and detailed problem descriptions.

Work collaboratively with team members to share best practices and improve service delivery.

Stay updated on product knowledge and company policies to ensure accurate information is provided to customers.

Participate in training sessions to continuously improve skills and knowledge.

**Requirements**:
Proven experience as a chat support specialist or similar customer service/chat support role.

Ability to type a minimum of 40 words per minute.

Fluency or near-fluency in English, with excellent comprehension skills.

Experience in handling multiple chats simultaneously with a strong ability to multitask.

Familiarity with chat software and CRM systems.

Strong interpersonal skills and a customer-focused approach.

Good problem-solving abilities and a detail-oriented mindset.

Flexibility to work in shifts, if required.

What We Offer:
A competitive salary with performance bonuses.

Opportunities for professional growth and development.

A supportive and inclusive team environment.

Jr. Chat Specialist:
Strong Written English

1-2 years of experience

27+ words per minute

Sr. Chat Specialist:
Strong Written & Oral English/Grammar

3+ years of experience

35+ words per minute

**Job Types**: Permanent, Full-time, Fresher

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:
Day shift

Morning shift

Night shift

Rotational shift

Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:
total work: 1 year (preferred)

Speak with the employer:
7863860500

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91
7863860500

  • Chat Support Executive

    1 month ago

    Ahmedabad, Gujarat, India Future globe Full time

    We are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665 **Salary**: ₹26,000.00 - ₹35,000.00 per...

  • Chat Support Executive

    4 weeks ago

    Sola, Ahmedabad, Gujarat, India JB Enterprises Full time

    Respond to customersChat support agents may answer questions about products or services, address customer concerns, and help them navigate products or services - Identify customer issuesChat support agents may help isolate and resolve problems - Provide solutionsChat support agents may provide additional information, suggest products, or escalate complex...

  • Chat Support Executive

    4 weeks ago

    Vadodara, Gujarat, India Neelam Enterprise Full time

    WE ARE HIRING CHAT SUPPORT EXECUTIVE FOR INTERNATIONAL PROCESS PROCESS: E COMMERCE CHAT SHIFT: EVENING ROTATIONAL QUALIFICATION: HSC / GRADUATE GOOD TYPING SPEED GOOD COMMUNICATION SKILL BASIC COMPUTING SKILLS 5 DAYS WORKING 2 DAY ROTATIONAL OFF SALARY 2,30,000/- CTC PA **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹230,000.00 per...

  • Chat Support Executive

    1 month ago

    Ahmedabad, Gujarat, India Infinnity Solution llp Full time

    Respond to customer inquiries through chat support in a timely and professional manner. Provide customers with accurate information and solutions to their queries. Escalate complex issues to the appropriate team members. Maintain customer satisfaction by providing exceptional customer service. Collaborate with team members to improve customer support...

  • Chat Support Executive

    1 month ago

    Science City, Ahmedabad, Gujarat, India JB Enterprises Full time

    Respond to customersChat support agents may answer questions about products or services, address customer concerns, and help them navigate products or services - Identify customer issuesChat support agents may help isolate and resolve problems - Provide solutionsChat support agents may provide additional information, suggest products, or escalate complex...

  • Chat Support Executive

    1 month ago

    Ahmedabad, India Intelivita Private Limited Full time

    Chat Support Representative **No of Requirements**: 6 Positions **Working hours** : 9(Shift based) **Overview**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service and support to our...

  • Customer Support Executive

    4 weeks ago

    Ahmedabad, Gujarat, India GrownowHR Full time

    **Job Description: Chat Support** - Respond to customer queries in a timely and accurate way via chat. - Identify customer needs and help customers use specific features - Monitor customer complaints on social media and reach out to provide assistance - Share feature requests and effective workarounds with team members - Inform customers about new features...

  • Chat Support Executive

    4 weeks ago

    Sola, Ahmedabad, Gujarat, India JB Enterprises Full time

    Responding to customers - Identifying customer issues - Providing solutions - Conversing in a polite and professional manner - Performing data entry Chat support agents should have the following skills: - Good typing skills - Multitasking skills - Communication skills - Mastery of positive language - Knowledge of the live chat features - Empathy skills -...

  • Chat Support Executive

    4 weeks ago

    Ahmedabad, India Future globe Full time

    We are hiring Chat Support executives for Uk US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - 9033075665. **Salary**: ₹26,000.00 - ₹35,000.00 per...

  • Chat Support Executive

    4 weeks ago

    Ahmedabad, Gujarat, India Mspire HR Solutions Full time

    **Requirement For Role**: - Excellent communication skills - Typing speed should be excellent - Coordination with international clients, and customers through the chat process **Benefit From Organization**: - One-way transportation - One-time dinner facility from the organization - Night shift allowances on an hourly basis - Personal & family medical...

  • Chat Support Executive

    1 month ago

    Ahmedabad, India watair Envisol Full time

    Respond to customer inquiries through chat support in a timely and professional manner. Provide customers with accurate information and solutions to their queries. Escalate complex issues to the appropriate team members. Maintain customer satisfaction by providing exceptional customer service. Collaborate with team members to improve customer support...

  • Chat Support Executive

    1 month ago

    Ahmedabad, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    Responding promptly to customer inquiries via chat Answering any questions customers may have regarding our loan products and services Providing customers with timely and accurate information Resolving customer complaints and issues in a professional manner Identifying and escalating priority issues to the appropriate department - Keeping accurate...

  • Chat Support Executive

    4 weeks ago

    Ahmedabad, India LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE LIMITED Full time

    Responding promptly to customer inquiries via chat Answering any questions customers may have regarding our loan products and services Providing customers with timely and accurate information Resolving customer complaints and issues in a professional manner Identifying and escalating priority issues to the appropriate department - Keeping accurate...

  • Sales Chat Exicutive

    4 weeks ago

    Ahmedabad, Gujarat, India Future globe Full time

    We are hiring Customer Support executives -Chat and Fraud prevention for Uk / US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - ...

  • Chat Support Executive

    4 weeks ago

    Ahmedabad, India Mspire HR Solutions Full time

    **Requirement For Role**: - Excellent communication skills - Typing speed should be excellent - Coordination with international clients, and customers through the chat process **Benefit From Organization**: - One-way transportation - One-time dinner facility from the organization - Night shift allowances on an hourly basis - Personal & family medical...

  • Chat Support Executive

    4 weeks ago

    Ahmedabad, India Mspire HR Solutions Full time

    **Requirement For Role**: - Excellent communication skills - Typing speed should be excellent - Coordination with international clients, and customers through the chat process **Benefit From Organization**: - One-way transportation - One-time dinner facility from the organization - Night shift allowances on an hourly basis - Personal & family medical...

  • Sales Chat Exicutive

    1 month ago

    Ahmedabad, Gujarat, India Future globe Full time

    We are hiring Customer Support executives -Chat and Fraud prevention for Uk / US process at Sg highway Ahmedabad. must have excellent command over english. Should be ready to work in Rotational (24/7)shifts. 2 days rotational offs. Freshers with excellent english can apply. Salary 26k - 36k Work from office only Call/whatsApp - ...

  • Chat Support Executive

    4 weeks ago

    Gorwa, Vadodara, Gujarat, India Neelam Enterprise Full time

    **Job Time**: FULL TIME - **Location**: GORWA, VADODARA - **Salary**: RS.230000 CTC PER ANNUM - **Experience**: 0 TO 1 YEARS PROCESS: - ECOMMERCE NON VOICE (CHAT) QUALIFICATIONS: - GRADUATE OR UNDERGRADUATE SKILL: - BASIC COMPUTING SKILLS / 35WPM TYPING SPEED LANGUAGE: - VERBAL AND WRITTEN ENGLISH SHIFT: - ROTATIONAL (5 DAYS WORKING) SALARY: - RS.230000 CTC...

  • Live Chat Sales Executive

    4 weeks ago

    Ahmedabad, India Multicodes Full time

    Experience & Fresher Skill Job Description: Live Chat Sales Executive - Australia Based eCommerce Business Position Overview: We are seeking a dynamic and results-driven Live Chat Sales Executive to join our eCommerce Business based in Australia. This role involves engaging with potential customers through various channels, including Facebook, Gumtree,...

  • Customer Support Executive

    4 weeks ago

    Sarkhej, Ahmedabad, Gujarat, India Appitsimple Infotek Private Limited Full time

    About Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently...