Associate Partner- Business Analysis

6 months ago


Noida, India RateGain Full time

**About The role**
- As a member of the RateGain Enterprise Connectivity Product Management team, the Senior Systems Analyst will take a leading role in requirements analysis and functionality design for new and enhanced products, as well as integrations with customer’s systems (e.g. hotel chains, online travel agencies and global distribution systems)

**Primary Responsibilities**
- Perform requirement analysis and functional design for new and enhanced products and services
- Create and maintain product documentation, such as API specifications, product enhancement specifications, user guides and implementation guides
- Support the Sales and Customer Success teams by designing solutions using existing or new product capabilities that deliver value for clients and the company
- Understand the company’s business objectives to ensure product functionality is aligned to meet those objectives
- Provide inputs into product strategies and roadmaps-OK
- Participate in special projects to support client development and retention-OK
- Assist with reporting and monitoring solutions-OK

**Required Skills/Specialized Knowledge**
- Experience in systems integration using XML and/or JSON based APIs-OK
- Good data analysis and modelling skills-ok
- Excellent written and verbal communication skills and the ability to work with customers and colleagues at all levels
- Experience in creating customer-facing product documentation (e.g. API specifications; product enhancement specifications; implementation guides) as well as documents to be used internally within RateGain.
- Knowledge of the hotel / travel agency sector, especially related to connectivity/distribution, would be an advantage but not essential.

**Required Education and Experience**
- Minimum 3- 5 years’ experience as a systems analysts or similar role
- Bachelor’s degree. Ideally this would be a BS in information systems, computer science or engineering or related field.
- IT qualifications are desirable, such as Certified Information Technology Professional (CITP), ITIL Foundations Certification, Information Systems Analyst (ISA) etc.



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