Customer Support Associate
3 weeks ago
Working: 5 Days a week
Shift: Day Shift
Work timing: 12.30 PM - 9.30 PM | 1.30 PM - 10.30 PM
Type of Process: UK Process
Requirement : 1+ Year experience
Excellent English verbal & written
International BPO process experience (Voice / Non Voice)
**The position would be responsible for,**
1. Assisting UK based B2B Clients
5. To escalate significant issues in terms of backlog and non-compliance.
6. Raising POs for subcontractors.
8. Raising & Processing Sales Invoices on CAFM.
9. To manage client query & communication related to jobs or visits.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹300,000.00 - ₹480,000.00 per year
**Benefits**:
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- UK shift
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
**Language**:
- English (preferred)
- Health insurance
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