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Automation Services Representative

2 months ago

Pune, India LeadToRev Full time

Job Title: Automation Services Representative

Location: Seasons Mall, Magarpatta, Pune, Maharashtra 411013

Job Summary:
**Responsibilities**:
1. Set up and maintain processes using our company's platform
2. Ensure processes are set up correctly and running smoothly
3. Work with clients and internal teams to gather feedback and make necessary adjustments
4. Write clear and concise communications in conversational English for businesses and their customers
5. Continuously monitor and optimize processes to improve results
6. Maintain a high level of quality and attention to detail in all work
7. Engage with the team regularly to discuss progress and identify opportunities for improvement
8. Provide regular reports to seniors on progress and results
9. Take ownership of assigned tasks and be accountable for the quality and timeliness of work
10. Work comfortably with deadlines and ensure that all work is completed on time

Qualifications:
1. Any graduate degree
3. Strong communication skills, especially in writing conversational English messages
4. Strong attention to detail and ability to multitask
5. Ability to work independently as well as part of a team
6. Familiarity with marketing automation and CRM systems preferred, but not required

Physical Requirements:
Pune, Maharashtra 411013

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Customer service (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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