Client Success Associate

1 month ago


Remote, India Concept Management Full time

Hi

Position - Client Success Associate

Qualification - MBA

Experience - 3 to 10 Years

Package - 15 to 20 LPA

Location - Remote

Shift - US/UK

**KEY RESPONSIBILITIES**
- Offer continuous support for assigned client accounts by driving the consumption of strategic actionable

insights and driving high-impact decision making.
- Proactively initiate new project pipeline through additional analysis or research for the client by working closely with the MnM research team
- Generate new opportunities within existing accounts.
- Manage research projects for clients such as market sizing, pricing analytics, competitive landscape assessment, benchmarking studies and more by coordinating between the client, onsite & research team.
- Identify other strategic areas for revenue within existing client organizations to develop more client relationships.

**Must-Have _**

Proven experience in Customer Success and Client Relations.

Experience in relationship building, reviving dormant accounts, account mapping, upsell & cross-sell within the client accounts.

**Strong Education Pedigree + Consulting Experience + Sales Experience (Trio)**

▪ Experience with marquee consulting firms will be key to drive and sell growth consulting programs across

the globe.

▪ Minimum 3 years of direct sales experience and having grown up the ranks is key to playing this role.

Experience in any B2B set-up is preferred; however, operational rigor is key and B2B experience can be optional / exempt for the right profile.

**Industry Experience**

Experience working with high-growth or high-pedigree companies or in a high-octave sales culture. B2B consultative selling with international selling will be preferred however, this is optional.

**Salary**: ₹1,500,000.00 - ₹2,000,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Work from home

Schedule:

- Monday to Friday
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Master's (required)

**Experience**:

- Client Success: 3 years (required)
- B2B sales: 3 years (required)
- International Sales: 3 years (required)

Work Location: Remote

**Speak with the employer**
+91 9039459116



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