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Bpo - Customer Support Associate
4 weeks ago
An international voice process job is specialized work that involves handling customer queries and orders over the phone in one or more international languages. It requires customer service abilities, problem-solving skills, and technical know-how.
**Job Brief**
- Handle customer’s problems, enquires, and complaints in a professional and timely manner.
- Recognize and refer potential complaints that require support from supervisors.
- Ensure that customer queries are addressed in a timely and accurate manner.
- Regularly update customer database with accurate information.
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
**Education**:
- Diploma (preferred)
**Language**:
- English (preferred)
Work Location: In person
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