Customer Care Executive

1 month ago


Surat, India Growder Technovations Private Limited Full time

Role: Customer Care Executive (2-5 Yrs Exp)

Job Location : Surat

**Customer Care Executive Responsibilities**:

- Offer a best customer support or customer care.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Ensure the best process adherence related to customer service
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for team.

**Key Skill Required;**
- A bachelor’s degree.
- A minimum of 2-5 years’ experience in Customer Support role
- Excellent interpersonal and written and oral communication skills.
- Good communication skill in English & Hindi is must
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Speak with the employer**
+91 7861880531



  • Surat, India Growder Technovations Private Limited Full time

    Role: Customer Care Executive **Customer Care Executive Responsibilities**: - Offer a best customer support or customer care. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Ensure the best process...


  • Surat, India timesjobs Full time

    Customer Care ExecutiveOpening: 1 Nos.Job ID: 78360Employment Type: Full TimeWork Experience: 1.0 Year(s) To 2.0 Year(s)CTC Salary: 2.80 LPA TO 3.36 LPAFunction: ITES / BPO / KPO / Customer Service / OperationsIndustry: Logistic/Freight/CourierQualification: Any - Any GraduationLocation: SuratPosted On: 07th Mar, 2024Share On: WhatsApp, LinkedIn, Facebook,...


  • surat, India IROJGAR Full time

    We have vacant of 22 Customer Care Executive Jobs in Surat, Gujarat,Computer Operator, | for Freshers | Educational Qualification : Higher Secondary, Diploma, Professional Degree, M.A, LLM, DNB, ICWA, Integrated PG, , | Skill Computer Operator etc.


  • Surat, Gujarat, India timesjobs Full time

    Customer Care ExecutiveOpening: 1 Nos.Job ID: 78360Employment Type: Full TimeWork Experience: 1.0 Year(s) To 2.0 Year(s)CTC Salary: 2.80 LPA TO 3.36 LPAFunction: ITES / BPO / KPO / Customer Service / OperationsIndustry: Logistic/Freight/CourierQualification: Any - Any GraduationLocation: SuratPosted On: 07th Mar, 2024Share On: WhatsApp, LinkedIn, Facebook,...


  • Surat, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer care Executive** **Post** : Customer care Executive **Location**: Surat **Salary**: Up to 25k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone...


  • Surat, Gujarat, India Quality HR Services Full time

    Opening: 1 Nos.- Job ID: 78360- Employment Type: Full Time- Reference: - Work Experience: 1.0 Year(s) To 2.0 Year(s)- CTC Salary: 2.80 LPA TO 3.36 LPA- Function: ITES / BPO / KPO / Customer Service / Operations- Industry: Logistic/Freight/Courier- Qualification: Any - Any Graduation- Location: - Surat Posted On: 07th Mar, 2024 **Position: Customer Care...


  • Surat, India Desiluk Fashion Pvt Ltd Full time

    Strong communication abilities - Work experience as a Telecaller, Customer Care Executive or a similar role. - Ability to work in a team or individually as and when required. - Ability to manage and handle multiple tasks. - Hard-working individual. - Good time management abilities. **Experience**: **1 to 2 Years** Pay: ₹12,000.00 - ₹15,000.00 per...


  • Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time

    **Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...


  • Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time

    **Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...


  • Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time

    **Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...


  • Surat, Gujarat, India Infinitybrains Full time

    **Job Title**: Customer Care Executive(Only for Female) **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer...


  • Piplod, Surat, Gujarat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full time

    conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...


  • Piplod, Surat, Gujarat, India Jainam Broking Limited Full time

    Job Title: Executive of Customer Care Dept. Job Overview Key Responsibilities 1. Client Acquisition - Identify and target potential to satisfied customer queries-Conduct to understand customer needs and trends. - Understand clients' query and problems. 2. Product Knowledge - Stay updated on the latest product and industry regulations. - Clearly...


  • Vesu Village, Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time

    Job Title : Customer Care Executive Company Name : InfinityBrains Job Type : Full-Time Location : Surat( On-Site ) **Job Description**: Key Responsibilities: Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services. Product Knowledge: Investigate and resolve customer complaints, concerns, or...


  • Althan, Surat, Gujarat, India we are hiring Full time

    A Customer Service Executive (CSE) plays a crucial role in ensuring customer satisfaction and maintainingpositive relationships between a company and its clients. Let me provide you with a detailed description of theresponsibilities and tasks associated with this role: 1. Answering Phone Calls : As a CSE, you’ll handle incoming phone calls from...


  • Surat, India Job Mantras Full time

    Graduate / Undergraduate with good communication skills in English (Written & Oral). Computer Knowledge is must. The company exports Women Ethnic Ware (Textile) Job Location : Udhna, Surat Please mail your larest CV. Job Mantras 9825133522 **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly...


  • Piplod, Surat, Gujarat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full time

    Process ticket bookings and reservations for employees, ensuring accuracy and compliance with airline rules and regulations. Handle booking modifications, cancellations, and rebooking requests. - Calculate fares and provide pricing options based on airline rules, fare classes, routing, and applicable discounts or promotions. - Assist employees in selecting...


  • Begampura, Surat, Gujarat, India Cruzine Healthcare Full time

    **Summary**: Responsible for providing technical support to customers who have purchased our digital têxtile printing machinery. This includes troubleshooting problems, providing training, and resolving issues. **Roles and Responsibility**: - Making outbound calls to potential suppliers or clients. - Coordinating with the sales team and inquiring about...


  • Vesu Village, Surat, Gujarat, India Crescent Opto Pvt Ltd Full time

    As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients. You will serve as the primary point of contact for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Your role is pivotal in maintaining positive relationships with our clientele and upholding the reputation of...


  • Surat, India RECRUTO ALLIANCE PVT LTD Full time

    WE WANT FULL TELLY CALLER FOR SURAT LOCATION MIN 1 YEAR IN CUSTOMER SUPPORT FEMALE & MALE BOTH CAN APPLAY SALARY MIN 8000 TO 25000 **Salary**: ₹10,000.00 - ₹25,000.00 per month **Education**: - Secondary(10th Pass) (required) **Experience**: - Technical support: 1 year (required) - total work: 1 year (required) - Customer service: 1 year...