Customer Service Representative

7 months ago

Sai Baba Colony Coimbatore Tamil Nadu, India Dr Rahul's Elder Care Full time

**Job Summary**

Dr. Rahul's Elder Care is seeking a courteous and proactive Customer Service Executive to manage incoming phone calls and provide detailed information about our services to potential clients and their families. The role requires attending to calls both during regular clinic hours (9 am to 6 pm) and after-hours, ensuring continuous support and exceptional service.

**Key Responsibilities**
- **Phone Call Management**:

- Answer all incoming phone calls promptly and professionally.
- Provide accurate and detailed information about the services offered at Dr. Rahul's Elder Care.
- Address inquiries, resolve issues, and provide guidance to callers effectively.
- **Customer Support**:

- Assist prospective clients and their families in understanding the care options available.
- Schedule appointments and consultations for potential clients.
- Follow up with inquiries to ensure all questions are answered and information is provided.
- **Administrative Duties**:

- Maintain a log of all incoming and outgoing calls.
- Keep updated records of customer interactions and transactions.
- Coordinate with the nursing and administrative staff to ensure smooth communication and service delivery.
- **After-Hours Support**:

- Handle after-hours calls, ensuring callers receive the support and information they need.
- Forward urgent issues to the appropriate on-call staff members.

**Qualifications**
- **Education**: High school diploma or equivalent. College degree preferred.
- **Experience**: Previous experience in customer service or a similar role, preferably in a healthcare setting.
- **Skills**:

- Excellent verbal communication and listening skills.
- Strong customer service orientation and problem-solving abilities.
- Ability to remain calm and professional under pressure.
- Basic computer skills for managing records and scheduling appointments.
- Languages
- Tamil, English

**Work Schedule**
- **Clinic Hours**: 9 am to 6 pm
- **After-Hours**: On-call for phone support outside of regular clinic hours, including nights and weekends.

**Work Environment**
- Friendly and supportive work atmosphere.
- Opportunities for professional development and training.
- A comfortable and equipped workspace for handling calls and administrative tasks.

**Salary**
- 12,000 - 14,000 per month
- Accomodation arranged at Discounted rates to employees

**How to Apply**

Dr. Rahul's Elder Care Assisted Living Home is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    3 months ago

    Sai Baba Colony, Coimbatore, Tamil Nadu, India Global Brave Solutions Full time

    **Qualification: Any Degree**_ - **Experience: 1-2 Years**_ - **Duties & Responsibilities: - **_ - Should have experience in IN / OUT Bound Sales, Lead Generation & Customer handling. - Should have basic skill set**: - INDUSTRIAL AUTOMATION FIELD.**: - Identifying the potential leads customer's by collecting basic information. - Have to be update customer...

  • Customer Service Representative

    7 months ago

    Coimbatore, Tamil Nadu, India Lifestyle international pvt ltd HOME CENTRE Full time

    Customer service representative pricing, display,customer service,stacking, receiving..... Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before...

  • Customer Service Representative

    2 weeks ago

    Coimbatore, Tamil Nadu, India Sri Ganapathy Mart Full time

    **WE ARE LOOKING FOR CUSTOMER SERVICE REPRESENTATIVE** - Take ownership of customer issues. - Troubleshoot problems and drive resolutions. - Escalate unresolved issues to relevant internal teams. - Collect prompt and accurate customer feedback. - Document knowledge as solution articles. **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00...

  • Customer Service Representative(Wfh)

    7 months ago

    Coimbatore, Tamil Nadu, India Kanalii Services Full time

    Hiring for Customer Service Representative - Work From Home !!! Good speaking skills in Hindi & Malayalam must* Job Location - Coimbatore(WFH based) Salary - 18k to 22k Pay: ₹18,000.00 - ₹22,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Customer service: 1 year (preferred) **Language**: -...

  • Customer Service Representative

    6 months ago

    Coimbatore, Tamil Nadu, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...

  • Customer Service Representative

    7 months ago

    Rs Puram, Coimbatore, Tamil Nadu, India SIMCO ENTERPRISES Full time

    *Job Title: Customer Service Representative (Female Only) *Language: Tamil & Hindi is must (Fluent talk), English (Can be a Advantage) *Location: SIMCO ENTERPRISES, COIMBATORE, TN *Job Type:* Full-time *About Us: SIMCO ENTERPRISES is dedicated to providing exceptional customer experiences and is seeking a motivated and empathetic female Customer Service...

  • Customer Service Representative

    1 month ago

    Ganapathi, Coimbatore, Tamil Nadu, India CHENNAI HOME APPLIANCES SERVICE CENTER Full time

    Customer service female staff with computer knowledge contact number 9600936660 9566891270 nearby sakthi road FCI salary 9000 to 13000 fresher age 21. 30 salary with insensitive Pay: ₹9,086.54 - ₹31,926.06 per month **Benefits**: - Health insurance Schedule: - Morning shift Supplemental Pay: - Performance bonus **Education**: - Higher...

  • Customer Service Representative

    4 months ago

    Chennai, Tamil Nadu, India Domaincer Full time

    Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. **Job Type**: Fresher **Benefits**: -...

  • Customer Service Representative

    3 months ago

    Tiruvallur, Chennai, Tamil Nadu, India Intermed laboratories Full time

    Customer service representatives work directly with customers to provide assistance, resolve complaints, answer questions, and process orders. If you enjoy helping people, a job as a customer service representative could be a good fit. **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,795.45 - ₹32,290.64 per month **Benefits**: - Food...

  • Customer Service Representative

    4 weeks ago

    Chennai, Tamil Nadu, India ACE INFOTEXiS PVT.LTD . Full time

    Urgently Requires a Customer Services Representative CTC: Rs.20000 - Rs.27000 Per Month Location: Chennai, Tamil Nadu Qualification: Any Graduate Experience: 1 - 2 Years Of Experience **Skills**: - Experience into Freight Forwarding / shipping / CHA set up managing customer service - Should be known to International shipments (exports & imports) -...

  • Customer Service Representative

    7 months ago

    Chennai, Tamil Nadu, India Desirous Global Consulting Full time

    Infrastructure, Transport & Real Estate Full-Time Job ID: DGC00013 Chennai, Tamil Nadu 1-2 Yrs ₹200000 - ₹250000 Yearly **Position Title: Customer Service representative - (Urgent Opening)** **Location: PADI, Chennai.** **Work from Office.** **Salary is Negotiable.** - 1. Generating revenue for the company from the given leads provided and achieving...

  • Customer Service Representative

    6 months ago

    Chennai, Tamil Nadu, India Kenfill Techno Solutions Full time

    Timing : _**Night Shift - US time zone **_ **Requirements**: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...

  • Front Desk Executive

    7 months ago

    Sai Baba Colony, Coimbatore, Tamil Nadu, India Enfance Center for Child Development Full time

    **Company Description** Enfance Center for Child Development is a futuristic center located in Coimbatore, dedicated to providing seamless services to help children, especially those with disabilities, cultivate various skills. Our services include Speech Therapy, Occupational Therapy, Sensory Integration Therapy, Psychological Services, Behavioral Therapy,...

  • Customer Service Representative

    3 weeks ago

    Coimbatore, India PEI-Genesis Full time

    Location: office-based in Bangalore, IndiaJob title: CSR(Customer Service Rep)Key requirement: at least 2 or more years of customer service and sales order processing related working experience, with ERP system experience.Report line: Regional Sales Manager(South India)PEI-Genesis is one of the world’s fastest assemblers of precision connectors and cable...

  • Customer Service Officer

    7 months ago

    Sai Baba Colony, Coimbatore, Tamil Nadu, India Wall4 Interiors and Architects Full time

    FEMALE CANDIADTE GRADUATION IS MUST EXPERIENCE IN TELECALLING (INBOUND &OUTBOUND) IS MUST LANGUAGES : TAMIL, ENGLISH MUST (OTHER LANGUAGE ADDED ADVANTAGE) WORKING IN MS EXCEL IS MUST **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Airline Customer Service Representative

    1 month ago

    Coimbatore, Tamil Nadu, India IndiGo Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as an Airline Customer Service Representative.This is an exciting opportunity to work in a fast-paced environment, providing exceptional service to our customers and ensuring their travel experience with IndiGo is seamless.

  • Customer Service Representative

    6 months ago

    Nungambakkam High Road, Chennai, Tamil Nadu, India vishnu enterprises Full time

    **Job brief** We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Job Requirements and skills** - Proven minimum 1 year...

  • Customer Service Representative

    7 months ago

    Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...

  • Customer Service Representative

    7 months ago

    Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...

  • Customer Service Representative

    1 month ago

    Nungambakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    **Job Summary**: We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met promptly and professionally. Your ability to effectively communicate, solve problems, and maintain customer...