Bpo Trainer

6 months ago


Mumbai Maharashtra, India Webbizzare Full time

Plan, develop and facilitate internal training for new and existing personnel.
- Provide support to the training manager in establishing, measuring, and monitoring key training metrics.
- Monitor progress of trainees and coach for improvement. Provide clear and concise assessments of trainees progress and overall performance during training.
- Provide constructive coaching and feedback to associates
- Training effectively and efficiently.
- Design and evaluate training and performance interventions (pre and post training assessment)
- Identify performance gaps, causes of performance gaps and provide solutions to the training and production teams.
- Actively monitor calls by listening to the agents calls (Recorded / live) and share required feedback.
- Maintain familiarity with standard operating procedures and have a thorough understanding of operations and the quality assurance process.
- To be updated on all process related information for training purposes and available to take calls to keep in touch with operations
- Publish daily / weekly / monthly reports to stake holders
- Maintain historical data for the associates trained
- Excellent Communication skills written and verbal
- Excellent presentation skills
- Delivers results with mínimal or no supervision.

Interested Can Call at
9821765157

**Salary**: Up to ₹900,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- trainer: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person


  • Bpo Trainer

    6 months ago


    Mumbai, Maharashtra, India CIEL HR Services Full time

    **Hi,** **Role: BPO Trainer** **Years of expereince : 3+** **Description**: Mandatory skills required for this position. - Good experience in providing BPO Training - Excellent Communications.

  • Bpo Trainer

    6 months ago


    Mulund, Mumbai, Maharashtra, India Valiant Business Solutions Full time

    Hiring for BPO TRAINER ROLE Experience : Atleast 2 to 3 Years as a BPO Trainer. **Salary**: 20k to 35k Job Location: Wagle Estate Thane **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹33,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - trainer: 2 years...

  • Bpo Trainer

    6 months ago


    Mumbai, Maharashtra, India Humaniquee Full time

    Salary : 28-30max **Requirements**: 1. Proven experience as a trainer, preferably in BPO or sales environments. 2. Strong understanding of sales processes, customer relationship management, and communication skills. 3. Ability to adapt training methodologies to suit different learning styles and audience needs. 4. Excellent presentation and facilitation...

  • Bpo Trainer

    6 months ago


    Mumbai, Maharashtra, India Humaniquee Full time

    Process Trainer Experience - 1 Year As Trainer ( General Insurance Process ) Location - Airoli Salary - 25k to 30k Inhand Qualification - HSC Immediate Joiner Process Trainer - ICICI Securities NISM Derivatives 8 Certified Location - Thane Salary - 40k Immediate Joiner Pay: ₹25,403.50 - ₹28,876.20 per month **Benefits**: - Provident...

  • Bpo Trainer

    6 months ago


    Navi Mumbai, Maharashtra, India Allwyn Education Group Full time

    **BPO TRAINER ( WORK FROM OFFICE )** **AGE LIMIT: - 19 TO 40** LOCATION - THANE REQUIRED FROM REAL ESTATE, LOAN SALES, CUSTOMER SERVICE BACKGROUND MINIMUM EXPERIENCE OF 1 - 2 YEARS AS A TRAINER EXCELLENT COMMUNICATION REQUIRED HSC AND GRADUATE BOTH CAN APPLY REQUIREMENT - CANDIDATE SHOULD BE GOOD IN EXCEL, MAINTAINING REPORTS, READING, WRITING AND POWER...

  • Bpo Trainer

    7 months ago


    Mumbai, Maharashtra, India Humaniquee Full time

    We are having 3 positions open. Kindly find details below Please find below JD for UPSTOX Customer Service process. Required 2 trainers for upstox inbound process Offer salary 35 k to 45 k in hand Qualification graduate Immediate joiner Background required from broking and trading Immediate joiner Location Airoli Communication skills required...

  • Bpo Trainer

    6 months ago


    Navi Mumbai, Maharashtra, India DNM HR Solution Full time

    Urgent Hiring for BPO Trainer - Work from office profile - Salary upto 33k - Location available - Turbhe **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹33,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person **Speak with the employer** +91 8318728162

  • Bpo Trainer

    6 months ago


    Kalyani Nagar, Pune, Maharashtra, India P.TECH PLACEMENT SERVICES Full time

    HI WE ARE HIRING FOR **BPO TEAM LEADER**,TRAINER & AM AT **KALYANI NAGAR PUNE **LOCATION TL Salary **28000 in-hand SALES EXPERIENCE MINIMUM 1YRS OF EXP MANDATORY IN SALES** Trainer and QA in-hand salary **28000 to 30000 INSURANCE BACKGROUND MANDATORY** AM in-hand salary 31750 INSURANCE BACKGROUND MANDATORY WORK FROM OFFICE 6DAYS WORKING LOCATION -...

  • Bpo Trainer

    2 weeks ago


    Navi Mumbai, Maharashtra, India Adhaan Solution Pvt. Ltd. Full time

    **Hiring for one of a Leading BPO** Position - Trainer Customer service Voice Process Location - MBP Navi Mumbai Salary - up to 22k Qualification - graduation mandatory Exp - minimum 1 year as a trainer Position objective: - Trainers are responsible for training new customer service employees and supporting experienced employees to improve their...

  • Bpo Trainer

    6 months ago


    Mumbai, India Humaniquee Full time

    Key Responsibilities: - The key responsibility in this role is on boarding the new people to the sales development role. This includes intensive three weeks of training and the topics covered would be around product, process, culture, cadence and so on. 70% of the time is spent in mock calls and feedback sessions. - Prepare training materials such as...

  • Domestic Bpo Trainer

    7 months ago


    Airoli, Navi Mumbai, Maharashtra, India Venuz Artifacts Full time

    Mandatory - NHT batches, Rag report, TNI, TNA Must have worked only in BPO sector Must have trainer experience for domestic voice process onlyTo manage end-to-end process training batch for leading domestic consumer durable client - Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer - Must ensure...

  • Bpo Trainer

    6 months ago


    Mumbai, Maharashtra, India Humaniquee Full time

    *Job Description: Trainer* *Location:* Thane, India *Position:* Trainer (4 Positions) *Experience:* Minimum 1 year in the insurance industry *Salary:* ₹28,000 - ₹30,000 per month *Qualification:* HSC (Higher Secondary Certificate) / Graduate *Availability:* Immediate Joiner *Job Summary:* *Key Responsibilities:* 1. *Conduct Training Programs:* -...

  • Process Trainer

    7 months ago


    Kalyani Nagar, Pune, Maharashtra, India Venuz Artifacts Full time

    **Should be aware about RAG Report, TNA, TNI, Throughput** To manage end-to-end process training batch for leading domestic consumer durable client - Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer - Must ensure successful clearance of agents from training phase during certification - Must have handles...

  • International Bpo

    6 months ago


    Navi Mumbai, Maharashtra, India Asset Services Full time

    _*#FreePlacement* *Freshers can also apply.*_ Share Resume on Whatsapp 9372174566 Note: *Only Voice Process - Telesales.* *We also Provide all types of Loans: Personal loan, Business loan, Home loan & Mortgage* Job Opportunities for *English, Hindi, Marathi, Kannada,Telugu,Tamil, Malyalam,Oriya, Bengali Tele Callers** (B2C & B2B) in *Banking,...

  • Bpo Process Trainer

    3 months ago


    Baner, Pune, Maharashtra, India DBS MINTEK PVT LTD Full time

    Job Responsibilities Ensure successful execution of training needs Measure program training effectiveness Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on...

  • Process Trainer

    2 weeks ago


    Mumbai, Maharashtra, India Illusion Dental Laboratory Pvt. Ltd. Full time

    Process Trainer background: Banking financial services and insurance experience: minimum 1 year of experience in tele sales bpo, also experience as process trainer. Pay: ₹21,000.00 - ₹26,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Weekend availability Supplemental Pay: - Performance bonus Work Location: In person

  • Bpo Trainer

    6 months ago


    Mumbai, Maharashtra, India Stainless Steel Bazaar Pvt. Ltd. Full time

    Job Description - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. - Scheduling and conducting training sessions on various call center topics to prepare and support new employees. - Training...

  • Trainer

    6 months ago


    Airoli, Navi Mumbai, Maharashtra, India Venuz Job Consultancy Full time

    To manage end-to-end process training batch for leading domestic consumer durable client - Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer - Must ensure successful clearance of agents from training phase during certification - Must have handles more than 10 batches (end-to-end process training) - Must...

  • Spoken English Trainer

    7 months ago


    Mumbai, Maharashtra, India Thats My job India Pvt Ltd Full time

    Job Title:English Trainer - Aviation Industry - Mumbai (Ghatkopar/Andheri/Vashi) Job Responsibility: Giving English Training and teaching on: - English Grammar and Technicality - Phonetics and Syllables - Vocabulary - Excellent - Pronunciation - PSK (Public Speech Knowledge) - Linguistic Phrases - Excellent - Accent and Voice QualityKey...


  • Airoli, Navi Mumbai, Maharashtra, India Hemocean outsourcing Full time

    Position - Trainer Location - Airoli Ctc : 3-4LPA **Job Description**: 1. BPO experience is a must 2. Should have minimum 1yr experience as Trainer 3. Broking experience - Mandatory 4. Should have excellent communication skills (Written & Verbal) 5. Deploy a wide variety of training method **Job Types**: Full-time, Permanent **Salary**:...