Bpo Trainer
6 months ago
Job Description
- Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
- Preparing procedures and policies regarding sales techniques and appropriate agent conduct.
- Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
- Training experienced employees on new or updated call center procedures to improve their performance.
- Observing the daily operations of call center employees and identifying any areas of improvement.
- Liaising with team leaders and managers to conduct on-the-job coaching.
- Measuring the effectiveness of training sessions and preparing individual or team progress reports.
- Creating and managing the training budget.
- Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.
**Call Center Trainer Requirements**:
- A bachelor's degree in human resources, or a related field.
- Additional certification in business leadership, eLearning software, or adult education and training is preferred.
- At least 4 year's experience working as a call center trainer or team leader.
- Familiarity with learning management systems, such as Google Classroom, Blackboard, and Schoology.
- Excellent knowledge of sales techniques and customer service best practices.
- Strong teaching abilities and mentoring skills.
- Good communication, interpersonal, and conflict resolution skills.
- Ability to provide leadership to personnel in a fast-paced and stressful work environment.
**Salary**: ₹90,000.00 - ₹100,000.00 per month
**Benefits**:
- Provident Fund
**Education**:
- Diploma (preferred)
**Experience**:
- Teaching: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Bpo Trainer
7 months ago
Mumbai, Maharashtra, India CIEL HR Services Full time**Hi,** **Role: BPO Trainer** **Years of expereince : 3+** **Description**: Mandatory skills required for this position. - Good experience in providing BPO Training - Excellent Communications.
-
Bpo Trainer
6 months ago
Mulund, Mumbai, Maharashtra, India Valiant Business Solutions Full timeHiring for BPO TRAINER ROLE Experience : Atleast 2 to 3 Years as a BPO Trainer. **Salary**: 20k to 35k Job Location: Wagle Estate Thane **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹33,000.00 per month Schedule: - Day shift - Fixed shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - trainer: 2 years...
-
Bpo Trainer
6 months ago
Mumbai, Maharashtra, India Humaniquee Full timeSalary : 28-30max **Requirements**: 1. Proven experience as a trainer, preferably in BPO or sales environments. 2. Strong understanding of sales processes, customer relationship management, and communication skills. 3. Ability to adapt training methodologies to suit different learning styles and audience needs. 4. Excellent presentation and facilitation...
-
Bpo Trainer
6 months ago
Mumbai, Maharashtra, India Humaniquee Full timeProcess Trainer Experience - 1 Year As Trainer ( General Insurance Process ) Location - Airoli Salary - 25k to 30k Inhand Qualification - HSC Immediate Joiner Process Trainer - ICICI Securities NISM Derivatives 8 Certified Location - Thane Salary - 40k Immediate Joiner Pay: ₹25,403.50 - ₹28,876.20 per month **Benefits**: - Provident...
-
Bpo Trainer
6 months ago
Navi Mumbai, Maharashtra, India Allwyn Education Group Full time**BPO TRAINER ( WORK FROM OFFICE )** **AGE LIMIT: - 19 TO 40** LOCATION - THANE REQUIRED FROM REAL ESTATE, LOAN SALES, CUSTOMER SERVICE BACKGROUND MINIMUM EXPERIENCE OF 1 - 2 YEARS AS A TRAINER EXCELLENT COMMUNICATION REQUIRED HSC AND GRADUATE BOTH CAN APPLY REQUIREMENT - CANDIDATE SHOULD BE GOOD IN EXCEL, MAINTAINING REPORTS, READING, WRITING AND POWER...
-
Bpo Trainer
7 months ago
Mumbai, Maharashtra, India Humaniquee Full timeWe are having 3 positions open. Kindly find details below Please find below JD for UPSTOX Customer Service process. Required 2 trainers for upstox inbound process Offer salary 35 k to 45 k in hand Qualification graduate Immediate joiner Background required from broking and trading Immediate joiner Location Airoli Communication skills required...
-
Bpo Trainer
6 months ago
Navi Mumbai, Maharashtra, India DNM HR Solution Full timeUrgent Hiring for BPO Trainer - Work from office profile - Salary upto 33k - Location available - Turbhe **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹33,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Work Location: In person **Speak with the employer** +91 8318728162
-
Bpo Trainer
6 months ago
Kalyani Nagar, Pune, Maharashtra, India P.TECH PLACEMENT SERVICES Full timeHI WE ARE HIRING FOR **BPO TEAM LEADER**,TRAINER & AM AT **KALYANI NAGAR PUNE **LOCATION TL Salary **28000 in-hand SALES EXPERIENCE MINIMUM 1YRS OF EXP MANDATORY IN SALES** Trainer and QA in-hand salary **28000 to 30000 INSURANCE BACKGROUND MANDATORY** AM in-hand salary 31750 INSURANCE BACKGROUND MANDATORY WORK FROM OFFICE 6DAYS WORKING LOCATION -...
-
Bpo Trainer
2 weeks ago
Navi Mumbai, Maharashtra, India Adhaan Solution Pvt. Ltd. Full time**Hiring for one of a Leading BPO** Position - Trainer Customer service Voice Process Location - MBP Navi Mumbai Salary - up to 22k Qualification - graduation mandatory Exp - minimum 1 year as a trainer Position objective: - Trainers are responsible for training new customer service employees and supporting experienced employees to improve their...
-
Bpo Trainer
7 months ago
Mumbai, India Humaniquee Full timeKey Responsibilities: - The key responsibility in this role is on boarding the new people to the sales development role. This includes intensive three weeks of training and the topics covered would be around product, process, culture, cadence and so on. 70% of the time is spent in mock calls and feedback sessions. - Prepare training materials such as...
-
Domestic Bpo Trainer
7 months ago
Airoli, Navi Mumbai, Maharashtra, India Venuz Artifacts Full timeMandatory - NHT batches, Rag report, TNI, TNA Must have worked only in BPO sector Must have trainer experience for domestic voice process onlyTo manage end-to-end process training batch for leading domestic consumer durable client - Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer - Must ensure...
-
Bpo Trainer
7 months ago
Mumbai, Maharashtra, India Humaniquee Full time*Job Description: Trainer* *Location:* Thane, India *Position:* Trainer (4 Positions) *Experience:* Minimum 1 year in the insurance industry *Salary:* ₹28,000 - ₹30,000 per month *Qualification:* HSC (Higher Secondary Certificate) / Graduate *Availability:* Immediate Joiner *Job Summary:* *Key Responsibilities:* 1. *Conduct Training Programs:* -...
-
Process Trainer
7 months ago
Kalyani Nagar, Pune, Maharashtra, India Venuz Artifacts Full time**Should be aware about RAG Report, TNA, TNI, Throughput** To manage end-to-end process training batch for leading domestic consumer durable client - Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer - Must ensure successful clearance of agents from training phase during certification - Must have handles...
-
International Bpo
6 months ago
Navi Mumbai, Maharashtra, India Asset Services Full time_*#FreePlacement* *Freshers can also apply.*_ Share Resume on Whatsapp 9372174566 Note: *Only Voice Process - Telesales.* *We also Provide all types of Loans: Personal loan, Business loan, Home loan & Mortgage* Job Opportunities for *English, Hindi, Marathi, Kannada,Telugu,Tamil, Malyalam,Oriya, Bengali Tele Callers** (B2C & B2B) in *Banking,...
-
Bpo Process Trainer
4 months ago
Baner, Pune, Maharashtra, India DBS MINTEK PVT LTD Full timeJob Responsibilities Ensure successful execution of training needs Measure program training effectiveness Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on...
-
Process Trainer
2 weeks ago
Mumbai, Maharashtra, India Illusion Dental Laboratory Pvt. Ltd. Full timeProcess Trainer background: Banking financial services and insurance experience: minimum 1 year of experience in tele sales bpo, also experience as process trainer. Pay: ₹21,000.00 - ₹26,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Weekend availability Supplemental Pay: - Performance bonus Work Location: In person
-
Trainer
6 months ago
Airoli, Navi Mumbai, Maharashtra, India Venuz Job Consultancy Full timeTo manage end-to-end process training batch for leading domestic consumer durable client - Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer - Must ensure successful clearance of agents from training phase during certification - Must have handles more than 10 batches (end-to-end process training) - Must...
-
Trainer (Stock Broking)
6 months ago
Airoli, Navi Mumbai, Maharashtra, India Hemocean outsourcing Full timePosition - Trainer Location - Airoli Ctc : 3-4LPA **Job Description**: 1. BPO experience is a must 2. Should have minimum 1yr experience as Trainer 3. Broking experience - Mandatory 4. Should have excellent communication skills (Written & Verbal) 5. Deploy a wide variety of training method **Job Types**: Full-time, Permanent **Salary**:...
-
Upstox Process
7 months ago
Mumbai, Maharashtra, India Maa Narmada Full timePlease find below JD for hiring Trainer for UPSTOX HNI process. Position - Trainer Location - Airoli Ctc : 3-4LPA **Job Description**: 1. BPO experience is a must 2. Should have minimum 1yr experience as Trainer 3. Broking experience - Mandatory 4. Should have excellent communication skills (Written & Verbal) 5. Deploy a wide variety of training...
-
Process Trainer
7 hours ago
Mumbai, India UJIT MARKETING Full timeHandling On Job Training, Monitoring Transactions & 1-1 Feedback till OJT PhaseDemonstrate leadership skills with experience managing a training batchTitleProcess TrainerLocationMumbai - ChandivliRequirementGood Communication skills in English (8/10)2-3 year of relevant experience as Process Trainer from International BPO only. Need profiles who have...