Bpo Trainer
5 months ago
*Job Description: Trainer*
*Location:* Thane, India
*Position:* Trainer (4 Positions)
*Experience:* Minimum 1 year in the insurance industry
*Salary:* ₹28,000 - ₹30,000 per month
*Qualification:* HSC (Higher Secondary Certificate) / Graduate
*Availability:* Immediate Joiner
*Job Summary:*
*Key Responsibilities:*
1. *Conduct Training Programs:*
- Deliver engaging and informative training sessions on various insurance products, processes, and company protocols.
- Utilize diverse training methodologies to cater to different learning styles and ensure maximum retention.
2. *Develop Training Materials:*
- Create and update comprehensive training materials, including manuals, guides, and presentations.
- Ensure that training content is up-to-date and relevant to current industry standards and company needs.
3. *Training Needs Assessment:*
- Identify training needs through assessments and feedback from employees and management.
- Customize training programs to address specific knowledge gaps and improve overall employee performance.
4. *Evaluate Training Effectiveness:*
- Monitor and evaluate the effectiveness of training programs through participant feedback, assessments, and performance metrics.
- Implement improvements based on evaluation results to enhance future training sessions.
5. *Support New Hires:*
- Facilitate the onboarding and training of new employees to ensure they understand company policies, procedures, and their job roles.
- Provide continuous support and mentorship to new hires to help them integrate smoothly into the organization.
6. *Ensure Compliance:*
- Ensure that all training activities comply with industry regulations and company policies.
- Stay informed about the latest developments and best practices in the insurance industry to maintain training relevance.
*Qualifications and Skills:*
- *Education:* Minimum HSC or Graduate.
- *Experience:* At least 1 year of experience in the insurance industry, ideally in a training or educational role.
- *Communication Skills:* Excellent verbal and written communication skills.
- *Interpersonal Skills:* Strong interpersonal skills with the ability to engage and motivate learners.
- *Organizational Skills:* Ability to manage multiple training sessions and develop comprehensive training materials.
- *Technical Skills:* Proficiency in MS Office and other training-related software/tools.
Pay: ₹22,445.97 - ₹27,099.56 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- BPO Trainer: 1 year (preferred)
- insurance industry: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9630328706
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