Process Trainer
4 weeks ago
**JD: Process Trainer**
**Company Profile**:
Indigital Technologies LLP is a pioneer Health-Tech firm with a focus on Innovative technology-based-solutions in Healthcare segment.
Company’s main area-of-focus includes Engaging Patient Support Programmes, Gamification in healthcare education, Innovative Customer engagement campaigns, Doctors Clinic digitization programmes, Enhanced Field Communication, Artificial Intelligence & IOT (Internet of Things).
**Position Summary**:
**Roles and Responsibilities**:
- Work closely with managers, team leads, and other stakeholders to understand training needs and align programs with business goals.
- Create training materials, presentations, and modules that align with the organization's sales objectives and strategies.
- Collaborate with sales leadership to refine and optimize sales processes based on market trends and customer feedback
- Foster a culture of continuous learning and improvement through constructive feedback.
- Regularly monitor and evaluate individual and team performance to identify opportunities for improvement
- Implement targeted training initiatives to enhance sales techniques, product knowledge, and customer engagement skills
- Provide training on sales methodologies, objection handling, and effective communication.
**Skills Set**:
- Strong understanding of sales processes, customer relationship management, and BPO operations.
- Excellent communication, presentation, and interpersonal skills.
- Proven experience as a Sales Trainer in the BPO industry
**Location**: Goregaon, Mumbai
**Qualification**: Bachelor’s degree
**Timings**: 9am - 6pm Monday - Fridays
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
**Experience**:
- SALES TRAINING: 2 years (preferred)
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