Process Trainer

2 weeks ago

Lower Parel Mumbai Maharashtra, India KayComm Services Pvt Ltd Full time

**Process Trainer Job Description**:
As a Process Trainer, you will be responsible for creating and implementing training programs that align with the organization's goals and objectives. You will assess training needs, develop training materials, and facilitate training sessions for employees. Additionally, you will evaluate the effectiveness of training programs and make improvements as needed.

**Job Roles & Responsibilities**

Ø Assessing training needs and identifying knowledge gaps within the organization

Ø Designing and developing training programs that address identified needs

Ø Developing & Creating training materials, maintaining, and tweaking training procedure manuals, training content, guides, and course materials

Ø Facilitating training sessions for employees, either in-person or virtually

Ø Providing ongoing support to employees to reinforce training concepts

Ø Evaluating the effectiveness of training programs and making improvements as needed

Ø Collaborating with stakeholders to ensure training programs align with business goals

Ø Keeping up-to-date with industry trends and best practices in training and development

Ø Providing feedback: Providing feedback to teams through ongoing call listening sessions

**Qualifications**

Ø Bachelor's degree in any Stream

Ø Proven experience as a Process Trainer or similar role

Ø Excellent presentation and facilitation skills

Ø Ability to assess training needs and develop appropriate training programs

Ø Strong communication and interpersonal skills

Ø Highly organized and detail-oriented

Ø Ability to work independently and collaboratively

**Skills**

Ø Knowledge of process improvement methodologies (e.g., Lean, Six Sigma)

Ø Proficiency in training software and learning management systems

Ø Familiarity with e-learning platforms and tools

Ø Ability to create engaging and interactive training materials

Ø Experience with virtual training delivery

Pay: ₹20,000.03 - ₹35,000.81 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Education**:

- Diploma (preferred)

**Experience**:

- Training & development: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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