
Process Trainer
3 days ago
**Greetings from Star Secutech**
**Job Opening: Process Trainer**
**Location**: Bhayandar, Mumbai
**Shifts**: Rotational Day Shifts
**Workdays**: 6 days a week
**Role Responsibilities**:
- Manage New Hire Training (NHT) batches through OJT completion
- Conduct Training Needs Identification (TNI), refreshers, PKTs, and drive learning engagement
- Log in and process customer interactions directly
- Conduct quality audits and give feedback
- Maintain the process update tracker and integrate updates into training material
**Qualifications & Skills**:
- Minimum education: HSC / Graduate
- At least 1 year of experience as a Trainer
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Strong interpersonal and communication skills (spoken and written)
- Comfortable with RAG analysis
- Open to working rotational shifts
**Job Types**: Full-time, Permanent
Pay: ₹400,000.00 - ₹450,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
Supplemental Pay:
- Joining bonus
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Process Training: 1 year (required)
**Location**:
- Mumbai, Maharashtra (required)
Work Location: In person
**Speak with the employer**
+91 9087726632
Application Deadline: 20/05/2025
Expected Start Date: 26/05/2025
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