Process Trainer

3 days ago


Mumbai Maharashtra, India Star Secutech pvt ltd Full time

**Greetings from Star Secutech**

**Job Opening: Process Trainer**
**Location**: Bhayandar, Mumbai
**Shifts**: Rotational Day Shifts
**Workdays**: 6 days a week

**Role Responsibilities**:

- Manage New Hire Training (NHT) batches through OJT completion
- Conduct Training Needs Identification (TNI), refreshers, PKTs, and drive learning engagement
- Log in and process customer interactions directly
- Conduct quality audits and give feedback
- Maintain the process update tracker and integrate updates into training material

**Qualifications & Skills**:

- Minimum education: HSC / Graduate
- At least 1 year of experience as a Trainer
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Strong interpersonal and communication skills (spoken and written)
- Comfortable with RAG analysis
- Open to working rotational shifts

**Job Types**: Full-time, Permanent

Pay: ₹400,000.00 - ₹450,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Joining bonus
- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Process Training: 1 year (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

**Speak with the employer**
+91 9087726632
Application Deadline: 20/05/2025
Expected Start Date: 26/05/2025


  • Process Trainer

    2 days ago


    Mumbai, Maharashtra, India Illusion Dental Laboratory Pvt. Ltd. Full time

    Process Trainer background: Banking financial services and insurance experience: minimum 1 year of experience in tele sales bpo, also experience as process trainer. Pay: ₹21,000.00 - ₹26,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Weekend availability Supplemental Pay: - Performance bonus Work Location: In person

  • Process Trainer

    1 week ago


    Mumbai, Maharashtra, India Web Stars Full time

    Process Trainer **Experience**: 1year in process training **Location**: Airoli, Navi Mumbai **Salary**: 17k - 25k per month **Role Overview**: We are looking for an experienced Process Trainer to design and deliver effective training programs, ensuring our team meets performance standards and business goals. **Key Responsibilities**: - Develop and...

  • Process Trainer

    7 days ago


    Mumbai, Maharashtra, India Health Meter services Full time

    Job Title Trainer Department HR Reporting to HR Manager **Responsibilities** - Liaise with managers to determine training needs and schedule training sessions - Design effective training programs - Prepare educational material such as module summaries, videos etc. - Support and mentor new employees - Keep attendance and other records - Manage training...

  • Process Trainer

    2 weeks ago


    Mumbai, India Onesource Atreus Full time

    Process: Process Trainer Location: Thane Qualification: HSC/Graduate Experience: 3-4 years of experience as an process trainer from credit Card sales background **Salary**: 4.5 LPA **Job Types**: Full-time, Fresher, Regular / Permanent **Salary**: ₹10,000.00 - ₹40,000.00 per month Schedule: - Day shift - Flexible shift - Morning shift - Night...

  • Process Trainer

    1 week ago


    Mumbai, Maharashtra, India Happy Staffers Full time

    **Job Title**: Process Trainer (International/Voice) - BFSI/BPO **Location**: Malad, Mumbai **Job Type**: Full-Time **Industry**: BFSI/BPO **Job Summary**: **Key Responsibilities**: - Develop and deliver training programs for new hires and existing employees in the BFSI voice process. - Design training modules focusing on process knowledge, soft skills,...

  • Process Trainer

    2 weeks ago


    Malad, Mumbai, Maharashtra, India Atreus consultant Full time

    Looking for Process Trainer For BPO Required : 1 to 2 years of experience from BPO as a Process Trainer Location : Malad / Ghansoli Salary : Upto 5 LPA **Salary**: Up to ₹46,851.58 per month **Benefits**: - Health insurance - Life insurance Schedule: - Day shift - Fixed shift - Monday to Friday - Morning shift Supplemental pay types: -...

  • Process Trainer

    1 week ago


    Malad, Mumbai, Maharashtra, India Global Services Full time

    Ensure successful execution of training needs - Measure program training effectiveness - Send reports/MIS to the Operations team on the progress/pending status of activities - Review content at regular intervals to ensure all updates are incorporated - Participate in Internal & External Calibrations - Conduct refresher trainings based on TNI - Manage...

  • Process Trainer

    1 week ago


    Andheri, Mumbai, Maharashtra, India Atreus Consultant Full time

    Position : Process Trainer Required : 2 Years of experience as a Trainer from BPO with excellent communication and training knowledge. Salary : Upto 5 LPA Location : Andheri Pay: ₹35,585.38 - ₹46,598.32 per month **Benefits**: - Flexible schedule - Health insurance - Life insurance Schedule: - Monday to Friday - Morning shift - Rotational...

  • Process Trainer

    1 week ago


    Navi Mumbai District, Maharashtra, India Gairme Solutions Full time

    **Process Trainer - Voice Operations who can train, and coach (Night Shift)** Location: Mahape, Navi Mumbai CTC: up to 5,00,000/Year Operations: Telesales Voice (Inbound & Outbound) Client Geography: United States **MUST HAVE** 1. Proven work experience as a Process or Sales Trainer in a Call Center 2. Work experience Training or Coaching Telesales...

  • Process Trainer

    1 week ago


    Nagpur, Maharashtra, India Teams Fusion Full time

    Trainer or Process Trainer: Training & Quality_BPO Designation: Trainer or Process Trainer: Training & Quality_BPO Experience: Min 1-2 years experience Qualification - Any Graduate Shift Time: Day Shift **Salary**: Salary: 25K Gross - 30K Gross(Depending on experience) Job Summary - Customer orientation & customer first belief - Analytical, logical,...