Collection Agents-used Car Finance
2 months ago
**Job Description**:
To act as the liaison between creditors and customers and manage overdue accounts.
Experience Range:
3 - 5 years
Educational Qualifications:
Any graduation,
Job Responsibilities:
1.Collect payments on past due bills.
2.Create a list of people who have not made payments.
3.Organize list according to severity of delinquency.
4.Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
5.Call customers using telephone & Utilize computer systems to handle skip tracing.
6.Inform clients of overdue accounts and amount currently owed.
7.Attempt to collect payment & review terms of sale or loan documents.
8.Ensure all customer information is correct, including phone numbers and addresses.
9.Listen to customer's story and determine if debt can be collected.
10.Set up repayment plans and new terms of sale & Offer advice or refer customers to debt counselors.
11.Record new commitment to repay debt & Send statements of delinquencies to credit bureau.
12.Initiate repossession proceedings or hand over account to law practice that specializes in debt collection.
13.Purge records if debt has been satisfied & Report satisfied debts to credit bureaus.
14.Follow federal and state laws dealing with debt collection & print reports for management.
15.Purge records from deceased people.
Skills Required:
Collections,
Behavioral
- 1.The ability to perceive unfavorable conditions and have the capacity to identify and initiate alternatives to circumvent such situations.
2.Critical thinking, decision making, and learning skills are helpful.
3.Good time management and personal management skills.
Technical
- 1. Strong knowledge of debt collections
2. Strong ability to initiate reposession proceedings
3. Good knowledge of workig with credit Bureau
4. Good knowledge of federal and state laws
Job Code: KL-W52UU52U
About Us
- India’s largest auto-tech company and a one stop shop for an integrated auto- We are looking for Tigers to roar
- If you believe you’re born to innovate great things. Well, you have come to the right place.Why Us?
Organization:
1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase
2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club
Role:
1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action
2. Avenues to explore self-interests / strengths and land in the right role
Leadership:
1. Humble, Capable and visionary leadership
2. Top-notch Advisory Board
Culture:
1. High on meritocracy: You hustle, you perform, you get rewarded
2. Deep rooted values (DELITE - Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service)
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