Receptionist/administrator
3 months ago
**Key Responsibilities**:
**Patient Interaction**:
- Greet Patient warmly upon arrival and ensure a welcoming atmosphere.
- Assist patients with appointment bookings, cancellations, and rescheduling.
**Appointment Management**:
- Maintain and update the appointment calendar, ensuring efficient scheduling to optimize clinic operations.
- Confirm appointments with patients and notify them of any schedule changes.
- Handle walk-ins and emergency appointments when required.
**Administrative Duties**:
- Maintain patient records, including contact information, treatment history, and payment details.
- Process payments, issue receipts, and manage cash handling and credit card transactions.
- Assist in maintaining inventory of front desk supplies and restocking as necessary.
**Customer Service**:
- Address patient concerns and complaints professionally, escalating issues to the manager when needed.
- Provide clients with information about clinic services, treatment options, and pricing.
- Promote ongoing or upcoming services, treatments, or special offers to clients.
**Clinic Coordination**:
- Collaborate with Doctors and other staff to ensure smooth clinic operations.
- Keep the reception area clean, organized, and stocked with promotional materials.
- Assist with marketing efforts, such as social media updates or distributing flyers.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹18,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Fixed shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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