Customer Service Associate
2 months ago
**Job Title**: Customer Support Executive
**Work Mode**: Work from Office
**Salary**: ₹14,500 - ₹15,200 per month
**Shift**: Rotational Shifts
Here’s a job description for the Customer Support Executive position:
**Job Title**: Customer Support Executive
**Location**: [Insert Location] - Work from Office
**Salary**: ₹14,500 - ₹15,200 per month
**Shift**: Rotational Shifts
**Key Responsibilities**:
- Provide accurate information about products and services.
- Assist in troubleshooting and resolving customer issues efficiently.
- Maintain customer satisfaction by resolving complaints in a professional manner.
- Document all customer interactions and transactions in the CRM system.
- Work collaboratively with other departments to resolve escalated issues.
**Skills and Qualifications**:
- Excellent communication skills in English and regional languages.
- Ability to work in a fast-paced environment and handle customer queries efficiently.
- Strong problem-solving and interpersonal skills.
- Basic computer skills and familiarity with CRM systems.
Flexibility to work in rotational shifts, including weekends and holidays.
**Note**:
**Job Types**: Full-time, Permanent
Pay: ₹14,500.00 - ₹15,200.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
**Speak with the employer**
+91 9589016930
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